"The item i ordered was no longer being imported by supplier.My credit card charge was credited same day.Thanks for guick response. I would use Brindleys again."

"Good customer service. Prompt in communication."

"I bought this instrument for a friend and he is very happy with it. He says thank you."

"Quite enjoyable... the item was shipped promptly, was well packed to avoid damages in transit, and the item (a solid-bodied baritone ukulele) was true to its advertised description. So, I am well-pleased, and I will likely use Brindley's again."

"So far so good. Ordered a thumb guide for my flute (semi-new flute player), very easy-to-use website and quick delivery time, etc. It has helped me with proper positioning as I am learning and very comfy.

Will surely order from Brindley's again! "

"I got an email shortly after purchasing that explained the policy of checking out the guitar before shipping. Personal communication like that is unusual to say the least in on line purchasing. When the bass arrived, it was well packed and it arrived undamaged and ready to play.

Prices were very competitive with the large nationwide chains but that personal email after purchase was a nice added touch."

"Although this was not likely Brindleys Music's fault, I had a substantial wait (several months) for my order to arrive (they were out of stock). However, when ordering online, there was not any mention of them being out of stock until after I made the purchase."

"I was completely satisfied with Brindleys Music. The prices were affordable and the customer service was great. I was very happy with my purchase and would recommend this site to others."

"Brindley's was the only seller in the country that had a silver sparkle Ibanez SR-300. The only complaint I have is that they did not offer free shipping on the guitar but do offer it for most other Ibanez guitars."