"I would highly recommend this online store. I had a small misunderstanding and they were all about what it would take to ensure my satisfaction. They are great to work with and I highly recommend. We will purchase from them again!"

"It's easy to write a complaint about a company and it seems like folks are less likely to commend a business when they do something good which is why I'm writing this. I've been looking at the MagicShine MJ-816E and the MJ-808E bicycle lights at this store plus other online stores and had some questions so had the chance to see how they responded to emails (they don't have a phone number on their site which was kind of frustrating but understandable)and I received responses either the same day or the next. One other store did respond the next day but just gave a generic response (no phone number for them as well). Eventually, I did place an order for the MJ-816E partially because of the upgraded battery pack they offered and for the warranty and one of the other online sellers said this light had been discontinued and wanted me to buy a different light for another $50. I got an immediate confirmation email when I placed the order and another email when they shipped the following day. They might have shipped the same day if I had ordered earlier in the day so I can't fault them for that. 2 days later I had the lights in hand and was very satisfied except that only one of the 3 o-rings sent to attach the light and switch would work on my bike but, fortunately, I had ordered a spare set of o-rings so I was good to go but, again, that wasn't their fault. The price was a little less than other sellers because of a holiday coupon ... otherwise it would have been in line with others. By the way, I did get a phone number with the order confirmation so I feel better if I do require support. Over all, good product - packaged well - shipped quick. I have no problem recommending them to others. Hopefully, I won't need to find out how the return or repair service is."