ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2022-01-12

Great prices, great service!

"I have a small business and buy all my supplies at office crave . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-12

So glad to have found Blue Dog!!

"I was recently introduced to Blue Dog by a colleague in another department, who told me that he uses this company because of their awesome pricing, and I am so glad he shared this with me! Blue Dog is now one of the places I routinely price-shop for our ink and toner. Sometimes they're not the cheapest, but when they are it's usually by a significant margin. Every order we've placed has been delivered in 1-3 days, always well-packaged, without any missing or defective items. I've been in contact with customer service both by phone and email when setting up our account and with occasional product questions, and I've always gotten prompt and polite assistance. I've passed along recommendations for Blue Dog to other departments as well, who've been equally happy with the service and products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-12-21

Poor Customer service Order 4 weeks ago Still no INK

"Terrible Customer service, Listed HP ink they had no stock 4 weeks later still no order. They keep saying 3-10 days Worst service ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-10-19

BlueDogInk - Shop Elsewhere

"Same sad story as other terrible reviewers. Unresponsive customer service, defective HP Inkject Printer out of box new. additional $65 out of pocket for return shipping after 10 days of customer service dragging their feet. Save yourself the aggravation and shop elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-03-25

Won't Fix their Mistakes

"Sent me the wrong toner as part of a set. Because it was listed individually on the invoice they said I ordered the wrong toner.

I bought a set. They screwed up. I'm out $90.

Lousy customer service. I won't be back.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-16

Excellent Customer Service!

"This company is five stars. I have been purchasing supplies for my boutique for 5 years now. They deliver on time and have been helpful if there was anytime I have had an issue with a product. Which is almost never! Definitely a great find! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-01-03

No Integrity Regarding Defective Merchandise

"When it comes to returns and defective products, this company has no integrity or responsiveness. I purchased a defective imaging drum in November, identified the defect within two weeks of purchase, and then spent the next six weeks being strung along by customer service. They acknowledged the defect in the first call, but first tried to tell me I needed to contact the manufacturer in Japan for a refund. A refund of what, exactly? My transaction was with Blue Dog Ink, not Okidata, and it was Blue Dog Ink holding the money I paid for this defective item. As a distributor, it is Blue Dog's responsibility to pursue compensation from the manufacturer, not mine. This being a ridiculous suggestion, they quickly changed their position and promised to authorize the return, but then took two weeks to actually submit the RMA and provide a return label by email. They shipped the return via the slowest (and, I'm sure, cheapest) domestic shipping service available which took 17 days to reach their warehouse, then sat on my return for another 10 days despite follow-up on my end. Every communication was met with vague excuses, inadequately explained delays, and unfulfilled promises of action. Ultimately, I had to file a consumer complaint with the Florida Attorney General in order to get my refund processed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-16

Great company

"Easy to use website, great price, next day delivery, the best."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-23

Top Notch Service!

"I was very impressed with the service received from BlueDogInk.com. They had the part for our HP printer that most had not even heard of. The website was easy to use, checkout was a breeze, and shipment was quick. They will definitely be saved as a favorite for future purchases."


5/5

2017-09-13

"Thank you to BlueDogInk for excellent service! I tried Amazon for a specific wide-format plotter print head and maintenance cartridge, but every provider there gave me a 2-3 week delivery time frame, plus outrageous shipping costs. BlueDogInk not only had my items in stock, but they delivered them NEXT DAY (no extra charge), saving us days of down time! "


5/5

2017-07-13

Good service from BlueDogInk

"Good service from BlueDogInk…The product delivery was better than I expected and the product itself is of high quality… All my expectations have been exceeded. Thank you! "


5/5

2017-05-16

Highly Recommended

"Last Friday I ordered a Black Ink Cartridge from BlueDogInk... the delivery was fast and the packaging was great. The product was easy to install and gives sharp, and vibrant results every time I use it...highly recommended..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-12-28

Christmas Crunch

"Was in the middle of printing a huge job for Christmas and toner went out, found BlueDogInk and they really came through for me. Received my cartridge the next day and price was unbeatable! Thanks BlueDogInk for saving the day!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5

2016-11-13

Satisfied!

"Quickest service I have ever seen! The ink cartridge I was looking for was available only with BlueDogInk and they delivered my pack within 24 hours. To add, the price was also lower as compared to other sites."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2016-11-11

Great job BlueDogInk

"How can an online service be so quick in making delivery? Woo. Amazed by the BlueDogInk for their delivery within 24 hours. The cartridge I ordered was also cheaper in price. Great job blueDogInk."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A