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Verified
4/5

2007-07-24

"Pretty good service. Very fast shipping (although not very cheap)."

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Verified
5/5

2006-11-23

"Purchased an MX-500 remote that arrived exactly 1 week after order date (shipped to Canada). Package indicated it was shipped the very day the order was received. I had an inquiry about the order and my email was answered in 7 minutes. Extremely happy with the purchase, the ease of ordering and the support received. I would definitely recommend and use this company again."

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Verified
5/5

2006-08-09

"Took three weeks to arrive, but did so in good working order. A learning remote control model mx-500. Would deal with Bluedo.com again."

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Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
1/5

2005-10-07

"Very dissatisfied. Shipped open box item as new. Also missing the USB cable. I noticed I am not the only customer that has received equipment with components missing. Avoid "

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Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-08-29

"great product, great price, timely arrival. asking for 50 character but what more can be said?"

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Being easy to reach
Making decisions on their own
Resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges

Verified
5/5

2005-08-11

"Excellent and immediate service and delivery. Delivered to the UK, and no extra delivery costs incurred at my end.

Excellent retailer, would recommend to all
"

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2005-08-05

"Quick efficent service to Australia. Logitech remote control Harmony SST - 659 is excellent product. Web based setup works well."

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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2005-08-04

"Purchase went flawlessly! David was very responsive to all of my questions and also recommended the most economical remote that would meet my needs. I would recommend Blue Do to anyone....RLP "

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Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Making decisions on their own
N/A
Being knowledgeable
Resolving problems
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Verified
5/5

2005-06-24

"A first class transaction. Goods arrived here in Australia within 10 days of placing order, and were exactly as ordered. What a pity all internet purchases don't go as smoothly as this one did.
BlueDo.com are about as professional as it's possible to be.
Thanks for an excellent icommerce experience.

Laurie Dare
****@****
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-01-20

"Purchase was trouble free and efficient. Good arrived in perfect order. I would recommend this company to others"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2004-10-23

"Purchased 2nd day air. Product arrived 2nd day air. Great price for new product."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-10-01

"WOW! The best online experience in my life. They answered about 10 emails for me before I ordered, and then have helped me set up the remote once I received it. And they shipped it the SAME DAY! Nobody does that. Answered email within 15 minutes most of the time for me to!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-01

"I have bought 6 remote controls in 2 turns. We had some problems with the first order on the web, it wouldn´t use the rebatcode we entered. But it got fix the next day and the first order got send and we received it in good time. So if we need anymore remote controls we know where to get them."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
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Verified
1/5

2004-07-26

"They sold me a defective device. They are very courteous in their responses, but completely unhelpful.

They keep telling me to contact the company that makes them, but they are unavailable and don't answer their phone or email. The last thing they told me was that "Bob" was out of the country and to try back in three weeks. It has been 4 months and I still don't have a working unit.

The defective junk that they sold me is the "Remote Xtender" by NGHP.

Avoid bluedo.com. They are very polite crooks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Delivering products damage free
Delivering products on-time
N/A
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
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Verified
5/5

2004-07-07

"Simple ordering process and quick delivery, but my shipment was missing an item. Their Customer Service department was very responsive and they resent the missing item. I would not hesitate to do business with them again. "

Detailed Review Benchmark + -
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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
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Overall quality of the company
Is committed to quality products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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