"I purchased items for 500$ received receipt and tracking number but no items already waiting for my order more than 1 month. I contacted the supplier no answer. Are there anyone working there why Government allows them stealing people's money? I want to have refund immediately I cannot wait longer. "
"I bought one of their items, installed it in a home and a few weeks later it failed. I called them, was able to get someone on the phone, he told me what I needed, even though I was skeptical about it, they charged me, said it was leaving warehouse that day, didn't arrive for about 3 weeks, and guess what, it was the wrong part. Now I try calling them everyday, all times of the day, and no one answers. Now I have to do the job again for the customer, for free, cause it's under warranty. Damn this company, don't anyone buy their stuff, it's not good and they have little to no customer service."
"5 weeks after money was taken out of my bank. Still no item. All 4 of their departments are answered by the same person. Impossible to get an answer or a refund. Total scam !BEWARE ! I doubt that they even have the items they advertise. Totally fraudulent site , Just steeling your money. "
"I ordered this on the 5th of May, and I have been getting delivery notifications, even up until today, promising deliver on Saturday the 19th. However, it states a 1 to 3 day shipping. I needed this, as it was 2 packages of all purpose water pipe repair. $400.00 of leaks last month from 2 pipes. My family lived off Ramen Noodles for 2 weeks. that was all our meals, 3 times a day, for 2 weeks. It will be that way again this month, because I trusted their shipping. "
"Ordered a three-piece set of Snap-On/Blue point 1/4" hex ratchets. Several days later, I received an extremely light envelope via USPS. Opened the package to find an empty bubble pack from which the wrenches had been removed. Nice.
Still fighting for refund and will dispute charges with credit card. Shipping weight of envelope shows wrenches were not in the envelope.
Thieves, cheats, whatever you want to call them. Don't bother."
"Ordered a buffer/sander on 08/31 and credit card was charged. 2 weeks later called for status, was told item should ship next week. 2 weeks later hadn't received item, called again, was told they couldn't get the item from the manufacturer and needed to cancel the order. I said OK, please charge back the credit card. 1 month later and 3 more phone calls, credit card charge still not refunded. Calling credit card company and BBB."
"ordered a part, paid $570 in October, part never came, checked on it and they said they could no longer get the part. Been trying to get a refund for the last 8 months and have not gotten it yet.
Buyer beware. .... "
"Ordered from them on 4/14/15. Product had 12 in stock paid expedited shipping. 5 days later no product shipped. They say it will ship next week. This business is a fraud. Do not order from them. You will not get your product. And you will lose your money."
"We ordered from them in July of 2014. Only half of our order came in, the other half was on backorder. We called to cancel the other part, as we needed the item right away. They said it was cancelled and we forgot about it until 3 months later when we were sent the part that we no longer needed. At that point we realized we had never received a refund, so we contacted them and they quickly sent us a return shipping label and said the refund would be processed when the item was returned. Still no refund and numerous contacts have been ignored and it is way too late to dispute the charge. Never again!!!"
"Hum....Do I see a trend? Bought and paid for item on 1/4/14. No product. Lies about shipment. Will not refund. Will file claim with credit card company."
"This is a scam website. I ordered and paid but they never deliver the goods. Stay away from blastline, they are nothing but a thief!!!!"
"Ordered 6 spray cans off this site cause I can't find this spray paint anywhere but online. But reluctantly I purchased this on the site anyway despite the poor reviews. Anyway I placed the order last night because the wife would say “I’m not showing any initiative”.
During the purchase of the order, it said it would be shipped in 3-5 days. Surprisingly I receive an email that my order is shipped today. I’ll follow more up once the order is received and to confirm it’s the right product change the rating for this
survey.
https://www.blastlineind.com/ProductDetails.asp?ProductCode=04RAS2192838&zmam=38232866&zmas=2&zmac=6&zmap=04RAS2192838&gclid=COu9yqiAgbkCFQ2f4AodLD8Acg
Service Status of Your Item Date & Time Location Features
Priority Mail®
Processed through USPS Sort Facility
August 16, 2013, 10:59 pm
ELK GROVE VILLAGE, IL 60007
$50 insurance included
USPS Tracking / Delivery Confirmation™
"
"I ordered spray gun spare parts from Blastline on 10/29/12. I called after one week to check on shipment and was told it had shipped on 11/08/12. I have called numerous times, and each time did not get a valid answer and was told to hold. They are a scam. They do not answer emails or return calls. They charged my credit card and I will be filing a claim against them through several sources. DO NOT BUY FROM BLASTLINE. If you want call them at ***-***-**** and inquire about any order."
"Placed an order on 10/25. Received an email that it shipped FedEX on 10/27. My maintenance department called tody, 11/08 still looking for the hoses. So, I went to their site and pulled up my order, then went to Fedex to track. The tracking number given by Blastline is invalid. So, I call them. Customer service sounds like it is outsourced. I can barely understand, but I get enough to hear that they are shipping today due to "problems" with the order. My credit card was charged on 10/25. So, I ask to speak to a manager and ask for my shipping charges to be credited as no one let me know that it didn't actually ship. I was told, "No." According to the manager, it was on backorder. I explained that had I known, we could have gotten it elsewhere. He said, "Well, you couldn't have got it at a cheaper price. So, if you don't like our service, try and find it cheaper somewhere else."
Please do not buy from them. I have a feeling that even after I cancelled the order after their rudeness, I will not see a credit without going through the credit card company."
"I placed an order with Blastline 21 days ago. Have not received the item or any answer to my emails. Like the previous post, my credit card was charged. I'm doing a charge-back with the credit card company and will shop elsewhere! Stay far away from Blastline Industries !"