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Verified
3/5

2006-04-24

"Wanted to speak with someone by phone to discuss product prior to ordering it. Called many, many times with no answer or returned calls from messages. Upon speaking with someone (finally), found communication very difficult do to language differences. Once obtaining desired informaiton chose to order online to avoid mistakes inevitable in a verbal order. Items were not actually in stock, were pulled in from nearby supplier, and delivered a couple days out from when expected."

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Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Overall technical support
N/A
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Making decisions on their own
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Verified
5/5

2006-03-02

"Always great prices. Informative e-mails always have specials on products for my business. Easy and secure ordering, fast processing and quick delivery. Very satisfied customer."

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Overall quality of the company
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
2/5

2004-03-20

"Service and prices were good. HOWEVER, if you are
at all adverse to SPAM, do not order from this company. I placed one order from them and have been receiving a constant barrage of sales e-mails from them since then. I would not consider this spam except that I have replied to everyone following their unsubscribe instructions but they continue to e-mail me. I have also tried contacting their various e-mail addresses (postmaster, abuse, sales, etc) to request that they stop e-mailing me but have had no luck stopping the incoming flood of e-mail.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2003-11-10

"This store offer unbeatable prices, and fascinating turn around shipping. I ordered 100pcs Ritek DVD-R discs for emergency data backup, and received in the next busienss day as promised. It save my day. Very pleasant online shopping experience. Strongly recommend for others.!!!!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-06

"This place is OUTSTANDING! I placed an order for DVD-R media on a weekend and had the FedEx tracking number by that Monday night (and they even provided free shipping with the current promotion). Package arrived early the next week and product was packaged very well and was as described. Low prices and great service. Will shop again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
3/5

2003-11-05

"I ordered some blank DVD discs from this firm. The order was processed promptly and delivered on time in good condition. I had no problems whatever. What is curious, however, is that I e-mailed a question about another product I was interested in and received a reply that was not intelligible. I e-mailed back and received a very terse reply which still defied interpretation. I wonder if English is a second language to this firm. They ship from California but that does not mean that the order desk is there. Again, no problem with this firm at all; they get a ten from me as far as the order is concerned but they will not get the second order because they couldn't satisfactorily answer my inquiry."

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Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2003-11-04

"the price is good
the service is helping a lot thna the other company
I am very glad to make a business at this store
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-13

"This place is OUTSTANDING! I placed an order for DVD-R media on a Friday afternoon and had the FedEx tracking number by that night (and they even provided free shipping with the current promotion). Package arrived early the next week and product was packaged very well and was as described. Low prices and great service. Will shop again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-07-31

"Update:
As of March 24, 2004, they're *still* spamming me. Apparently, one order gives them the right to spam me for almost an entire year.

Original post:
I purchased some blank media from www.blank-cd-cdr.com. I made sure to uncheck the "send me ads and promotions" checkbox when placing my order.

Two days later, I get spam in my inbox, advertising their "NEW PRICES! NEW ITEMS!".

I'm not impressed. I don't buy from spammers. Who knows who else they've given my email address to, and who knows what they're doing with my name, address, and credit card number. Is that information for sale, too?

I also don't yet have my order.

All in all, I feel that this seller is untrustworthy. You're best off purchasing your media elsewhere.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-09

"Excellent customer service! I had accidentally checked next-day air delivery on this order instead of the free ground shipping, and a sales rep (Jerry) called my home and work numbers and sent an email to confirm that I wanted that $80+ option. After assuring him that I did not, they shipped my order the same day. I will definitely be ordering from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability