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Verified
5/5

2006-03-21

"This was my first time dealing with BinaryDeals. I had heard of them through word of mouth, so I decided to give them a shot since my local computer store didn't have the processor I wanted in stock. I got in contact with BD, and asked if they had what I wanted in stock. I received a reply within hours and placed my order. Three days later, I got the processor. The transaction was smooth and effortless. Great job, guys."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-03-15

"Purchased the dual joy game adapter on sunday and received it on wednesday, very pleased with the service. Would buy again"

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Is committed to quality products and services

Verified
5/5

2006-03-06

"Great customer service, the order took about 4 days to process but once it was picked up by fedex, I got in 2 days later. Their support was great and would definately buy from them again"

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Is easy to do business with

Verified
1/5

2006-01-30

"I ordered a GBA dev kit on 1/02/06, after a few business days passed I emailed them about it and they promptly emailed me back, they said it would ship soon.. which it didn't. I kept emailing them and I received NO response, I waited to see if they would ship it before I requested a refund or do a chargeback on my CC, well they finally shipped it 1/19/06. It took them nearly 3 weeks to ship and the worst part is they charged my credit card on day 1 (1/2/06). I wouldn't purchase from this seller again, avoid them"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-01-29

"I purchased a GameBoy DevKit from this website on the 12th of January. Shipping was $9 for FedEx.

After a week, I did not hear anything from the website. So I e-mailed them and I heard back from them saying it will be shipped in a day or two. I was disappointed it was not shipped the next business day, but I waited.

After three more days, I still did not hear anything from them and the website still showed my order as "01/19/2006 03 - Processing".

I e-mailed them, and no word. Then I threatened to cancel my order, and they responded saying "Please check the status of your order on the website", which still showed as processing.

I then made a PayPal claim to get my money back, and the seller still has not refunded my money after getting no item and several e-mails. I hope PayPal will soon give me my refund as the seller is not responding to their requests either for more information.

AVOID THIS WEBSITE LIKE THE PLAGUE!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site