"An awful company that should be avoided, especially if you live in the US. I was excited when they had a Continental 700X28 GP5000tl in stock as that size has been near impossible to find for months. I bought one. My mistake was not looking at the email receipt closely. They had changed the tire to the easily found 700x25. When it arrived, I tried to return it. What a nightmare! The return process is totally broken and after weeks of back and forth with them about the id/password field required for return not working? All they said was 'you're fault, you're responsible for shipping. It's like arguing with a 4-year-old! No matter how many times I explain the issue, it never gets through! I'm going to find someone to buy this tire from me, because the return is impossible BUT AVOID THIS COMPANY !!!!!!!!!"