ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
4/5

2006-06-20

"I was told by customer service if I placed my order by noon ET, it would be shipped same day. I placed my order by noon (albeit 3 minutes before). I never did receive an e-mail notification, but they did send it the same day.

By the way, this store seems to be the same as cellup.com and cellularaccessory.com. I am generally skeptical about stores which have multiple fronts, but I am potentially skeptical about some of the cellularaccessory.com reviews, but in the end, this store did deliver the merchandise, so I cannot complain at all about it.

I haven't noticed the quantity decrease because of my purchase in gotbluetooth.com or cellup.com, but did notice a quantity decrease in cellularaccessory.com. It does make you wonder how accurate the quantity counts are.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use