"Excellent service from Billy de Cola of Big10 Media, Inc. Lightning fast shipment (actually arrived before it left, due to international date line!) It was a Sony DSR-1 DVCAM VTR, purchased through eBay. It had a slight transport problem common to all early DVCAM VTRs, and I got it fixed right away with Billy's help. Completely reimbursed.

I later purchased a Sony DSR-25 DVCAM VCR from their eBay auction. The manual was Japanese, so I asked how I would go about getting an English one. Billy sent me one almost before I asked! I'll always check Big10 Media first for new equipment. I'm very satisfied."

"Amazing to deal with. I needed a converter from Sony, and everyone from local vendors to internet vendors were telling me 30 days minimum wait. I needed it in less then 7 days. These guys got it for me, and it was in my hands in less than 7 days from order. Really, really awesome to work with. Thank you, thank you, big10 media !!"

"I have been extremely satisfied with my two orders (to date) from Big 10 Media. It's clear to me that Big 10 Media's principal just wants to deal with legitimate customers (usually professional) who, in turn, just wish to deal with a legitimate, business enterprise.
I checked them out, substantially(!!), before wiring a few kilo-dollars to them, who wouldn't? And I think they checked me out too. The good news, though, is that I have not one thing at all to criticise about my transactions, whereas I have much to applaud.
They communicated receipt of payment, shipping dates, consignment details and more.
There was no over-promising. I received timely and polite answers to my questions, Advice at each stage of the delivery process, FedEx tracking numbers etc. This company's ethics, in my experience, are exceptionally good! I wish them well.
PRICING? I've seen cheaper, but then cheaper usually means "cheaper". Peace of mind is worth a lot to me. I would enjoy dealing with Big 10 for the third time, and beyond.
"

"Sent product exactly as promised. Emailed the day I received to make sure I was happy. I would highly recommend. Jim"

"This was a good experience. Good and relaxed service over the phone, facts and whatever I asked for over the mail within hours. Ordering a product from Tokyo sitting in Sweden felt a little insecure at first, but it all turned out smoother than I could imagine."

"A pure joy.
Fast response, great shipping, on time.
Owner answers email directly, and fast.
Great prices too."

"Great Experience. I orderded the Japanese Export model of the Sony HDR-FX1. All information was correct and upfront. Communication was timely and the product arrived exactly as ordered. Everyone was quick to respond to emails and phone calls and willing to help in any way.

I would definitely recommend Big 10 Media to others. "

"Purchased through EBAY. Very friendly customer service and professional to deal with. Went out of his way to send me packaging from Japan for NO EXTRA CHARGE! Would certanly do business with again."

"I've purchased over $10,000 worth of equipment on 5 or 6 invoices and the prices were great, the quality excellent, customer services excellent and shipping was very prompt! Class "A" all the way!!

Tony Butler
San Diego, CA"

"Fantastic seller. Great service, quick response time, great discounts. Can help sell old gear and find old parts. I've made three large equipment purchases from Big10 Media in the past three weeks as a result of my good experience, and I intend to make more. Honest and straight-forward. And much better deals that most others. Highly recommended. "