"Ordered some vitamins from this "company" recently and never did get the shipment. Sent 4 email messages and phoned and spoke to Jack 3 times. Each time he assured me that the shipment would go out that day and he would send a confirmation email. Still after 2 weeks have nothing from him. I think this is a very small perhaps 1 or 2 man operation since each time I called he was the one answering the phone. I finally gave up and disputed the charge with my credit card company. Probably the most useless online company I have ever had the displeasure of dealing with. Try Swanson or Iherb or even Puritans Pride over these clowns. I'd give a zero star if it let me."
"Buying for eight years with a variety of products. Everything is always delivered promptly and in perfect condition. I take a lot of supplements and being on a budget I gave them a try once and have been hooked ever since. The only time I ever had a problem with an order the friendly staff took care of it quickly and professionally."
"I purchased 2 Omega 3 bottles, 2 Vitamin C bottles, and Coconut Oil for a friend's birthday on 10/16/17. My friend advised me after she received it that both the Omega 3 and the Vitamin C were opened/not sealed. No one should take new supplements that are opened or not sealed! I called Bestvite who said they would ship out replacements that day. As if it was not embarrassing enough to send a friend gifts that were opened and unsafe to use, almost 2 months passed and replacements were never sent. I called Bestvite, again and again, they said they would ship it and call me if there were any problems. On a positive note, they were shipped quickly and the Coconut oil was fine. I had ordered from them in the past without problems.
As of today 2/10/18, they were never replaced or refunded. I am purchasing them again at my own cost elsewhere."
"I ordered a supplement from BestVite as I have congestive heart failure and really don't trust Doctors....L-Carnosine....I emailed BestVite and Jack answered me right away and assured me the Supplement would be in the mail ''No later than today" ....2 days later it arrived. Blazing fast shipping and GREAT customer service and communication. 10 stars if they had it to give ! Thanks for the great support Jack and I will be buying ALL my heart supplements from you from now on.....Mark Anderson"
"Have ordered from them in the past with no problems. Ordered again on 1/11/2018 and on 1/26/2018 their tracking says that USPS is still waiting for the package. Called customer service and they said they had to talk to Jack and would call me back, never called me back. Sent a message on the Facebook page and they said they would contact customer service and contact me back- did not. Filled out their email form and no response either. Spent almost 40 dollars and have heard nothing!"
"I have never had a problem with shipping and I’ve shopped from their site for many times. Usually the best prices among some of the reputable brands.
The quality supplement choice along with good delivery service.
With the variety of products, I am very satisfied with Bestvite. Highly recommended.
Thank you very much Bestvite!
Happy customer"
"I've purchased from Bestvite for years and have never had any problems. They might be a bit understaffed, however, which might explain some of the negative comments. But how else to keep costs low and pass on to customers such low prices. "
"I called to get help with purchasing & was very disrespected buy someone named Jack, completely unprofessional, because of him I will never do business with BestVite nor will I recommend them to anyone ever."
"I don't know what these other people are saying. I have purchased from Bestvite since 2005. I place most of my orders on line but do call in occasionally. I ask for Jack all of the time because he has the most knowledge out of all the employees there. There products are great and prices are even better. They also don't use magnesium stearate with their brand."
"I had a terrible experience with this company. They claim they could not verify my address and instead of calling they just cancelled the order unilaterally. When I wrote them to complain, I got a very condescending answer form Jack. I suggest you shop elsewhere!"
"They shipped the wrong Item that was much cheaper than what I paid for. After 3 calls and 4 emails, they just blow you off. I don't know how they stay in business. Buyer beware, You will get screwed."
"I bought a 6-month supply of BestVite Gymnema Sylvestre on 4-6-14 at a cost of almost $60. When re-ordering, I noticed that the expiration date was May 2014, less than a month after I purchased. I had been taking an expired product for over 5 months. Bestvite's explanation was that the manufacturer must have stamped the wrong date on the bottle. They offered a much cheaper replacement product and, 3 weeks later, I still haven't received it. I rate them a 0."