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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2003-12-02

"The best quality + cheapest price I can find in the market. Somehow I didn't get confirmation email. Called their support phone # and get it confirmed right away. Shipping is cheap and fast. I will do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online

5/5

2002-04-01

"The price of the refill inks were very reasonable, as well as the shipping. The item was shipped the same day, and arrived on the third day using regular shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site