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Verified
1/5

2007-10-08

"I have purchased from this company before and it's sister companies. I know that they have ties with lotiontowne.com and a couple of other places. Even though they claim that most orders leave w/ in 48 hours, this is totally false. I have placed several orders and it has taken just up to 30 days to receive them. This last time, I still haven't received my order. It has been over 30 days. I have composed emails and left messages on the "company's" answering machine. I am now under the impression that this company is a hoax and I want ALL of my money refunded. I don't believe they have a right to take my payment when my product hasn't even shipped yet. I will NEVER buy tanning products online again and I suggest the same for everyone else. By the time you pay for the product and the shipping, you're basically paying what a salon would charge. What is wrong with people today. This behavior from a business in unacceptable. "

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Verified
1/5

2007-03-06

"First off, I e-mailed them many times and got NO response for days about shipment of my order. After many e-mails and threats about reporting to the BBB, did they finally say that they would ship. They provided me with a tracking number and claimed they shipped. It's been 5 days and the status still says "Electronic Shipping Info Received" meaning they have no shipped the item yet. And honestly, I doubt they even have it in stock.

DO NOT BUY FROM THIS COMPANY.

Very distrusting and very unprofessional. Will never even consider visiting the site again.

I did make a claim with the BBB and requested a refund from them. My bank is aware as well.
"

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