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3/5

2020-03-04

Excellent Product, Worst Customer Service

"I have used these earplugs for many years, and highly recommend them. I would give them 5 out of 5 stars, except for a couple of things. 1) The case they come in is sometimes damaged in the shipping, which is not a huge deal, but it's something. 2) Shoddy customer service. One time I mentioned the damaged case to them - no response. This last time it happened, I mentioned it again. I'm not a rude person, but there was an mildly-angry tone to my email, I'll admit. The response I got from Mary was I would describe as passive-aggressive apoplectic. No apology, dismissing my complaint entirely, and even angry at me for complaining. I was stunned. Disgusting customer service, and I let her know. If they now ban me from ordering their earplugs again, I don't care. There must be other good ones out there, but again, I will say that these earplugs are very very good. No complaints about them, ever."

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1/5

2018-11-02

DO NOT BUY, 5 star reviews are fake!

"Do not purchase these.
I am in Australia. I had these imported to me via their online system.
I have read reviews online of people who have had to go to the hospital to have these removed.
Or upon removing them as per instructions, they were lodged.

They do not work in blocking out any sound.
They are heavy in the ear and make it uncomfortable to sleep with.
When you email customer support for their 100% money back guarantee, they do not reply back. I am still waiting for a reply and have had to send a follow up email.

The consistency of these earplugs is like that of play dough. This is dangerous to say the least placing that into the ear canal.
It gets stuck in the hair,
but most of all their claims that it blocks out noise are inaccurate and misleading.
On the change over I spent over $50 on this product for a pack of 12.

I repeat, do not buy these, do not believe their fake reviews. They have been reported in my country for misleading consumers. I will be surprised if I hear back from the at all for my money back and going by the people that have attempted to, I don't think I will be getting my money back.

On a side note, when you order these online, you do not get a confirmation email in relation to the order placed, therefore if you want to follow up on your enquiry with an invoice number, good luck with that. You will need to screenshot it. So essentially, there is no proof you purchased them on your side other than your credit card statement.
"

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5/5

2018-05-02

IF YOU SWIM, THIS EARPLUG KEEPS ALL WATER OUT.

"I tried several other types of earplugs, I can honestly say this is the best there is, it keeps water out, it does not fall apart, there is no danger in putting it in your ear, to take out just press the back of your ear and it will be easy to remove, it is not meant to be inside but rather to close all entrance of your ear, only a stupid person could not see that this is the best earplug."


Verified
1/5

2016-07-13

not satisfied

"Bought these earplugs because my husband snoring is so bad that you can hear him all the way down the hall to the living room, this is even with the door shut. Well the reason I am writing this review is that I have tried so many different earplugs, and I read reviews from this one and I thought thank god a solution - wrong. My other earplugs (cheaper ones) work better than these. Son I am writing because I am very dissatisfied with your product. Sincerely Linda Souter"

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Verified
1/5

2014-04-10

"I used them without issues for a week, but one morning, I guess I had pushed too hard and a part got stuck in my ear canal. Could not get it out, I guess I made it worst by trying. Had to spend 4 hours at the hospital to get it out.
AVOID AT ALL COST.
"

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Verified
5/5

2013-03-05

"To Whom It Concerns,

I just want to say that the ear plugs worked very well.
I served on a Medical Missions trip in Tegucigalpa, Honduras
I roomed with 11 men 4 snored, one sounded like a "jake" brake on a 18 wheeler!
The ear plugs along with some Ambien enabled me to get the rest I needed.

I would recommend them to anyone.

Satisfied Customer,

Rod Wedel
"


Verified
2/5

2013-02-25

"Quick service; and quick answer to my email regarding the ear plug performance. but I still don't believe they are more effective than the swimmers ear plugs I by at Walmart"


Verified
5/5

2013-02-22

"Very easy to order and arrived really quickly. Very pleased"


Verified
5/5

2013-02-16

"Very easy to purchase. A great product - comfortable, effective, and last a long time."


Verified
5/5

2013-02-10

"I have used other ear plugs and these were the most comfortable and block the most noise. I also like that they don't stick to my hair and pillow like other wax ear plugs.
"


Verified
3/5

2013-02-06

"the product is not what i was looking for i do use it on some
situations thank for your interest

Al Forest
"


Verified
5/5

2013-02-02

"Love the product. Not first time ordering. As always, delivered quick and promptly! Thank you. Best ear plugs ever!! (lol)"


Verified
5/5

2013-01-28

"Everything was done to a high standard. Thanks"


Verified
5/5

2013-01-16

"I've been ordering from Beneficial for a few years and they are great! Very fast shipping! I love everything about Beneficial Products!"

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Verified
5/5

2013-01-16

"I was very pleased with the earplugs. They are easy to put in. They block out the noise and they don't hurt my ears.

Gene Wirkus
Kansas City
"