"Heel ontevreden , een bestelling geplaatst en ook betaald , heb enkele malen gemaild waarop ze zegden dat door de corona alles wat later zou geleverd worden, maar tot op heden nog niets mogen ontvangen, gaan kijken naar hun fb pagina, en nu zijn ze nergens meer te bespeuren , geen reactie meer en men geld ook kwijt, schandalig gewoon "
"Super super easy to order my products!! I ordered my products on Monday and they were here Thursday afternoon at 2:41pm. Along with my products I received free products (blow dyer and samples). I even called before I ordered and customer service was very nice and comforting when ordering with them. All my products were correct and nicely packaged. I will order again from them!! Thank you!!"
"Awesome, great shipping, they had problems with posting my tracking number so I called and lady was really nice. Also got an 80 dollar hair straightener free with my order by using their promo code flatiron or u can use the blow dryer code. Can't believe it. The tria hair remover laser is same price as on tria website and no taxes and got free shipping and a free 80 dollar flatironer. Thanks guys great job"
"I ordered $160.00 worth of product from this site. The hair prducts that I use can only be purchased from three sites. I had previously purchased my products from HairCarechoices.com. I decided to try this site because they also offered free shipping plus your choice of flat iron or blow dryer with $150 purchase. Here it is 6 days from my order date, I went on to track my purchase and it still won't be here for another 4 days!!! So what did they waive the extra buck for free shipping on the back of a turtle. The other company offered free shipping and my product was at my door in 3 days along with a 10%off coupon, needless to say I wish I stuck with them...I will never order from these guys again. I've had to go purchase items from the store to hold me over until my order arrives. Don't dangle the carrot in my face of free shipping then send it the cheapest slowest option available. Anyone ordering products, use the site I mentioned as the prices are the same and they too offer free shipping, unless of course you want to wait close to two weeks for your stuff.."
"I am very unhappy with this website!!!!! I ordered something and got an email saying it had been fullfilled and even got a tracking number and waited and waited.... waited 14 days...I then tried to call them and kept getting a message saying they were closed, finally pressed zero and got through to them and they said they emailed me that they were out of what I ordered and wanted to know if they could send me a different sizewithout trying to make up for what happened! Then I got on another website to order what I needed and GO FIGURE they were 10 dollars cheaper and in stock! Im very upset about all the money I wasted and the rude associate I talked to on the phone!!!!!"
"I ordered something a month ago, but I havent received the order, have tried to contact customer service 5 times but no answer. I will never order from here again! it's really poor service.
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"Excellent on-line store. Ordered my items on Friday before 1pm received on Saturday early afternoon. Packaged nicely and received in perfect condition. "
"ordered something last week, received confirmation email, then tracking email which i couldn't access due to the store not recognizing my email address and after repeated attemts to contact customer service i got no response whatsoever. poor customer service, unknown whether or not i'll ever get the product ordered"
"I chose the Beauty Collection web site by googling Coppola "keratin shampoos & conditioners" and they were right up there with a promotion of 20% off Keratin. A very user-friendly, attractive website, so I ordered from them. I forgot to put in the 20% promotion with my purchases, but easily figured out how to contact Customer Care after the fact. They promptly fixed my order giving me the 20% discount - a great savings! I received my order in a timely manner - it shipped from California and I reside in Maine, so it took a few days, but that was expected for standard shipping. The three products were wrapped nicely & securely and I received complimentary samples from the Beauty Collection also. I recommend using Beauty Collection for on-line purchasing."
"First, let me say that I was totally blown away by the speed in which I received this order. AND the order (Moroccan Oil, by the way) was wrapped in a nice tissue paper. The receipt was in a folder and I WILL ORDER AGAIN! I truly can't say if I could have found this cheaper elsewhere, but even if I could have saved a small amount, the service from this company was so good that I don't think I would care. A customer should expect a fair price, quick delivery, and good service. I think this company does all that and much, much more."