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Product & services pricing
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Return/Replacement policy:
0.00/5


Verified
4/5

2004-06-16

"My power supply took about a week to get to me, maybe because of the shipping method they use. By today's standards, that is just a few days too long for me. Products that I have ordered from other companies online got to me within a couple of days. Reading past reviews, their credit card page was secure when I put my order in. Other than that, good communication, product was packed nicely, runs great. Would do business with them again. They would receive a very satisfied from me if only the shipping were a litte quicker."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Overall technical support
N/A
Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Verified
5/5

2004-05-15

"My experience with this company could not have been better. Everything was as I would have wanted (expected)."

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1/5

2004-05-04

"This article is about my experience on beatprice.com:

http://www.businessweek.com/technology/content/oct2002/tc20021010_3368.htm

In short, beware of this company. Their site is apparently not seccure, as I had my credit card intercepted and several fraudulent purcases against it. When contacted, they seemed very apathetic about it.
"

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Verified
5/5

2004-02-27

"Beatprice had the best price on the Antec P160 case and I received it 2 days later as promised. They even called me to verify my address for my protection due to my recent move, I really appreciated that they called me to make sure i really placed this order."

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Verified
5/5

2004-02-19

"I am completely satisfied with the service and delivery of the AMD Processor that I ordered. My order was processed quickly and delivered promptly"

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Is consumer focused
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-07

"My experience with beatprice.com was very pleasant. Finding the motherboard was easy, was a great price, and everything arrived on time, and was exactly what I expected. I look forward to doing business with beatprice.com in the future. The only negative was troubles they were having with their "my account" menu while I was waiting for my shipment. This did make it difficult to check order status. After contacting their support, the problem was resolved almost immediately."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-30

"Very fast service. They reduced the price by $13 to match pricematch even though I forgot to mention pricematch when I ordered. The case I ordered arrived on time and in excellent condition."

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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-13

"The online price was different from the price listed on pricewatch. I pointed that out in the comments section per their instructions on the website and they honored the pricewatch price without any hassle. Item shipped very quickly and in new condition. Lacking in email order/shipping confirmation, but still highly recommended!"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-25

"I ordered a power supply from this company. The advertizing price on pricewatch was listed as $1.00 less than the price listed on their company webpage. They also mentioned free shipping on pricewatch. The website did not feature free shipping. HOWEVER, when I mentioned this to their customer service staff, they matched the advertizement on pricewatch, meaning that they knocked a buck of the sale price, and shipped it for free. A higher ranking manager sent me an email as an apology. I was impressed, and would shop there again in an instant (assuming I have something to buy)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-18

"Ordered, they let me do a pick up because I live in the area, and I got it on the same day. Went around back, got me what I wanted, and that was all. I bought an Antec SLK2600AMB Minitower ATX case. They were the cheapest ones on Pricewatch in addition to being in the area for me."

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Likelihood of customer recommendations
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5/5

2003-07-07

"I had no problems ordering from www.beatprice.com. I ordered an Antec 550 watt power supply. It was sent out fast and the company had great communication with me."

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N/A
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-07-02

"Someone stole my credit card number from them, so now I don't have a credit card, and had to dispute a $7,000 charge for DJ equipment.

I ordered it a week ago, and the tracking info says it departed California sometime three days ago. Where it went after that, if anywhere, is unkown.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-30

"Fast and appropriate communication, fast shipping, good service overall."

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Overall product shipping and delivery process

5/5

2003-06-28

"Always a great deal, very responsive. Concerned about their customers. Have now had two transactions with them, exceedingly pleased with both. Will again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
N/A

5/5

2003-06-24

"Great prices, saleswoman was helpful, products shipped the same day and arrived well packed and in perfect condition. I was even kept informed throughout the entire order process. Great seller! "

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