"Very dissatisfied overall. Went to purchase shoes, all mixed and nothing organized or priced and many boxes missing it’s pair. Tried to purchase clothes, unable to access more than half of racks due to boxes being in the way but other parts of the store mostly empty...seemed unnecessary to block product when the boxes could have been by the empty racks instead."
"My husband helped an employee with a clothes rack that was falling over and she was so grateful that she gave us an extra 20% off of our purchase."
"I purchased an item today with original price of $39.98. It was supposed to be on sale for 10% off which should have brought it down to $35.98. I also had two $10 rewards to use which should have brought the price down to $15.98 then add our sales tax of 7.6% to total $17.19. I paid $19.35 because your systems take the $20 rewards off the original price prior to taking the 10% off then add the tax. You are ripping off your customers. This is not the first time this has happened to me or someone else I know. It’s sad that you allow this to happen but it’s worse when your staff knows it’s going on and doesn’t say anything to you and makes the customer feel horrible when we say something about being charged too much"
"The associates went beyond what they needed to in order to help me. Super friendly and very attentive!!! So many places lack that now and for this reason alone, I will continue to be a customer!"
"Some of the clothes are just to close together making it hard to navigate without knocking clothing off racks. But it doesn't stop me from shopping here."
"OMG - Sara the manager of our Beall's store - she is a superstar!! the store was busy, only one checker and about 6 customers in the line. Sarah came out to open register and ask for next customer.If she only knew!!! The next customer went to her and i followed Well, that customer spent the next 15 minutes questioning every move sarar made - wanting to get discounts this and oh really it will cost that much, well never mind at on three separate items. I am a manger of a print shop and I was just so impressed with Sarah. She didn't flinch once, no dirty looks, just as polite as possible. I am one who feels customer service is important - Well Sarah exemplified it and made Beall's look good today! She definitely deserve a raise after putting up with that customer!!!"
"It was kinda boring in there for a clothing store. Stuff was too close together."
"It was a very clean store even in the restroom, I am picky because I have a 4 year old and I do not like to get sick. Very attentive staff and the manager Sara Pascal is always very helpful to all of her customers."
"It's very nice,the customer service was excellent, and the store is quite and great prices"
"Good store but you need more plus for women my age"
"question 37 makes no sense as I did NOT purchase any items from this store in the 6 months prior to this week's purchase"
"It's is nice to have a store where you can buy quality clothing. Prices are a little high but the specials and coupons help a lot."
"friendly,helpful and courteous staff"
"Shout out to Sara!! Took my son in to get a tux for senior prom, Sara who was extremely busy handling a very important business matter stopped what she was doing and took care of us. What an amazing employee!! THANK YOU again Sara...you're a true professional! "
"Store was poorly stocked. Shelves a mess, racks disorganized, sizes all scattered and staff was busy with a gossip session. No time yor customers"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
A rep from Bealls, Fallon, NV, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”