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1/5

2020-08-12

"I placed an ordered 20+items for around 120$ and paid their PayPal account, I kept checking my email to see if they send me a confirmation and they didn't! I patiently waited for over 3 weeks thinking its Covid times! and when I realized the status of the order is not yet changed to shipped after 3 weeks, I contacted their online chat and I was told that my order is too small for them and they don't have everything in stock and if I want I can cancel my order!!! just like that!! no email no update and then tell the customer to F off case we don't have the items??? I spent hours selecting these pieces and had carefully had compared prices with other manufacturers and put a pause on my production to hear sorry cancel your order???"

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5/5

2017-09-17

High quality gemstones base bezel

"I had bought some cufflink base , ring base and pendant tray from beadsnice.com , high plating quality , super shiny , they have these items in stock and fast delivery . I am very satify with this transaction . I will come back to order more items in future.
"

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1/5

2017-02-21

total Unashamed Con with a smile

"My experience.

We RueB.co.uk bought several hundreds of pounds worth of bead and stamping stock from this company, I saw no risk as I paid via PayPal and so felt reassured.

Unfortunately my confidence has been smashed.

in short we received about 10% of our order after a great deal of delay (1 Month) and a number of excused. I soon realised that they send this poor quality stock in order to generate a tracking number and so provide this to paypal should I attempt to enforce a dispute, which I did.

First I should say we paid for sterling silver and the tiny packet of product was a low quality plated fake in any case.

to summarise almost 3 months on and no goods and no refund from ether PayPal or Beadsnice

PayPal say that my complaint was not justified (I have not finished with them yet but I am unsure what I can do)
Beadsnice gave many excused - Chinese holiday, stock being made, they will send and give 10% off the list goes off, they tried to refund me but paypal refused, but still nothing.

here is their last email:

hi,
so sorry for this,we are going to refund to you,but the paypal reture to us,
so would you mind we send the rest of item to you,and we will give you 10% discount for you.
look forward to your reply,thank you in advance.
best regrads
jane

PayPal would not accept any of this correspondence as Beadsnice emailed direct and, despite me asking, not via PayPal.

I Could go on and on but simply I would warn any individual of company not to trust these scammers 1 inch. :)

They even deleted my account when I went to find the invoice number and date - Bad People.

On a positive note this is only the second time this has happened at RueB in 16 years so most traders are great and highly trustworthy and so I am not put off.



"

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Verified
1/5

2015-01-15

"I wish I had searched for reviews before !!!!
I got scammed too, they sent my order months !!!! after the payement with incredibly high custom fees because of their incompetence, it shouldn't have any custom fees when the order is les than 150€.
I've sent the order back because of this, and because it came too late, and they told me the half of the products would be missing !!!!! Plus I highly doubt the quality of the goods !!!
Now they don't want to refund me, I've ask them many time, once they've got your money it's ove r!!! Such a shame people like that exist !!!!

Please search for reviews before !!!!!!
"

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Verified
1/5

2014-12-15

"Beadsnice is a SCAM!

Avoid it! You will lose your money and your time!
"

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