"Mike and his crew were very friendly and did a great job. The team was able to pack and move both mine and my boyfriend's things to our new apartment, hassle and accident-free. I surely recommend them to everyone and definitely use them again!"
"Moving with Beacon Moving and Storage have been one of the most stressful and frustrating experiences in my life, I highly suggest you use any other moving company! It started off bad and just got worse and worse. To start they never called to gave a specific pick up time during my 3 day window like they said they would. On the 3rd day I called and finally got a specific time but they showed up late! You get a 1-10 day window for drop off, I was never told it only included business days and they pushed back the start on my drop off window by 2 days for no reason after I was told the window started on pick up day. Finally on day 16 after pick up or what they considered the end of my 10 day window I was told my delivery would be 3 days late even though I was told my truck was on its way. When the truck with my furniture finally came 19 days after pick up, the driver refused to pull into the gates of my apartment property. The driver showed up 2 hours late and was extremely rude. He wanted me to pay an extra $200 and wait even longer for him to find a smaller truck to bring on the property. I refused to do that and I even had the property manager tell him that she has seen large moving trucks have no problem entering the property before. The movers were being extremely unhelpful and did not want to do their job and move my stuff into my apartment. I showed them where my building was and that it was not far, I suggested that if he refuses to dive on to the property that he should move my stuff to my apartment from where he parked the truck. He refused to that even though I only live in the second building from the gate. The movers removed all of my furniture from the truck outside of the property and my boyfriend and I had to move all the the furniture and boxes from the truck into my apartment ourselves! The movers left my belongings on the side of the road in the rain for me to move! My dresser was damaged during the move. I had asked them to keep the blankets on the furniture (it was raining) and if I could use the dolly because moving materials was included in the price I paid. Again, the mover refused, after I said I would obviously return it all, but he said he did not want to wait for me to do his job and move my stuff. "
"They were prompt and very careful with our furniture. Price was fair, and explained upfront. No surprises at all. No hidden charges or anything. Amazing experience. I'll certainly use them again!"
"I was extremely impressed with their work ethic they were efficient and moved pretty fast. Nothing was broken or lost. They charge very reasonable price and provide service of high quality. "
"Moving is never fun. Especially three times in two years. But Beacon Moving and Storage made this experience seamless and stress-free for us. On the day of our move, Mike and Max were awesome. They showed up on time. They had great attitudes, were extremely friendly and polite, and most importantly, moved my stuff with the utmost care. "
"We used Beacon Moving and Storage last week and it was a nightmare. From delayed delivery of our furniture, to lack of communication and damage done that was not fully paid for (500 lb piano broken = $300 damage repair which is within limits of contract. They pay us $100 and act like we should be happy with that. My grandparents antique piano we entrusted to them. Big mistake.) The delay was susposedly due to a broken down truck, but I heard the movers talking and wondering why they were using this truck because it had known issues. I became suspect of the "broken down truck" excuse when another load of furniture going to a nearby area ended up on the truck. It was a long distance move. I know the moving industry is known for its lack of integrity but the way they conducted themselves was not only frustrating but shady. "
"They made the process a lot easier than I thought would be. They were very quick. We finished moving 4 hours my one-bedroom apartment. Thanks guys! I definitely recommend them to everyone! 10/10 they will never disappoint you!"
" They weren't expecting me to empty unit so quick. It took 45 min to pry door open. I called to file a complaint with John, the office manager. As I finished explaining my losses, he said
"I'm gonna lawyer up". I was shocked, since I was the one complaining. I never received an apology or compensation. In addition, I have to pay $800 for a new storage unit door that they jammed up. Company denies any responsibility . What really shocks me is the owner, Shimone, was part of the moving crew. He allowed for my belongings to be tossed around. For all I know he did the tossing."
"Crew were the gentlemen helping us. They paid attention to every detail and were great when I had a few extra favors to ask. Nothing was scratched or broken. Everything arrived in its perfect condition."
"Beacon Moving and Storage’s crew were really good and efficient when it came to scheduling. Sorry I had to reschedule twice but they were very accommodating. Highly recommend Beacon Moving and Storage that need good helping hands to help them move. You will be very satisfied with them. They are the best movers in the town. "
"Hiring movers is suppose to reduce stress however after dealing with these shady characters it has caused more stress. There on the Up and up with DOT. But I’m convinced these reviews are friends and family. Just rent a u-haul. Don’t go with this company. The price will double on delivery and they will list items that don’t exist."
"Hey you all the movers from Beacon Moving and Storage, OMG! Thank you for that additional walk with the unloading. It was my best move ever. I recommend the movers to all, they are great. Thumbs up to them."
"I needed to move a few things quickly and I liked how Beacon Moving and Storage took the time to meet up with me for a free quote. I just loved how professional and honest they were with me when answering all my questions. This was by far the best moving experience."
"The movers from Beacon Moving and Storage came exactly on the time frame given. They called to update me on their arrival. The movers did a phenomenal job. They made sure to wrap my larger delicate items and handled everything with care. They were very efficient and moved everything fairly quickly."
"I had a chance to book Beacon Moving and Storage for my move last week. I called them and fix the moving date. The representative I talked to was very kind and responsive. He explained the whole process to me smoothly am so glad I booked them and I would love to recommend you all to use Beacon Moving and Storage. Thumbs up for them."