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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-09-13

Soundbar

"I purchased a sound bar package thru Beach Camera and Yanill T was kind enough to help with the miscommunication of the product, giving me a discount, and leaving both parties happy!! Jim G"

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Verified
5/5

2022-09-13

Happy

"This was my first time purchasing a computer. I was nervous about buying online and although I had to purchase some apps, overall I Jaipur with my purchase and thankful for Jessi A. Who went above and beyond to make sure I was taken care of. "

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Verified
5/5

2022-09-05

Great customer service!

"Great customer service from Yanill Tejada in helping me resolve an issue with my order."

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Verified
5/5

2022-08-31

Yanill T. Customer experience

"Yanille's prompt response and unwillingness to give up helped me keep the PO with my intention to cancel it."

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Verified
4/5

2022-08-28

Good price but questionable quality.

"Well, I do not even know where to start. I purchased some nice Ninja refurbished oven from BC that was advertised as like-new, but when I got the item, it had a few dents. One small one on the front door, and the other really big one on the back. Anyway, I contacted the BC and after a few back and forth messages with a few different customer experience representatives Yanill T. offered to give me a discount if I would like to keep the product, which I agreed on. Before writing this review, I read some other reviews and saw many other people had similar experience, which is buying a like new product and receiving a damaged item. So the team is doing a good job on customer support side to keep everyone happy, but they seems to have a lot of issues with sipping damaged items. "

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Verified
5/5

2022-08-26

Best Customer Service Ever!

"TV arrived on time, perfect condition, and as promised. Amazing customer service. Thank you Yanill T. and Angela Z. for helping me with my order. Truly one of the best customer service experiences I've ever had. Other companies should take notes from Beach Camera. Making your customers happy and feel appreciated is the absolute best way to build a loyal customer base. I will definitely look to work with you all again for my future electronic needs."

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Verified
5/5

2022-06-07

Great after sales support

"I personally feel they understand a customers point of view and will go that extra mile to help you. The agent I exchanged messages with Ms. Yanill was of great support. Direct, understanding and very helpful indeed. Definitely recommend this store."

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Verified
5/5

2022-06-07

Helped Me Out

"Had a bad shopping experience through capital one shopping and beach camera stepped up through their customer service team and refunded part of the purchase price as an apology for what capital one failed on. Twice now I’m a happy customer of Beach Camera. "

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Verified
5/5

2022-06-03

Great Customer Support

"We had problems with our order and Beach Camera helped us out right away!"

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Verified
5/5

2022-06-03

Excellent quality

"Found soundbar for a great price. Absolutely loved it"

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Verified
5/5

2022-06-01

Great seller

"Good communication, fast shipping, best price. Great customer service from Yamill. "

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Verified
5/5

2022-05-29

Happy

"Yanill T. Did an amazing job working with me after I found a TV I bought from them cheaper elsewhere. He worked with me until I was completely satisfied! I would recommend. "


Verified
5/5

2022-05-26

Great Customer Service

"Had an issue with a price adjustment and Yanill T. was able to help me solve it. His follow-ups were frequent and timely."


Verified
5/5

2022-05-24

Wonder customer service

"I had a problem with the 40lb ice maker that I purchased. It turns out it was a manufacturing defect. I contacted customer service and was put into contact wit Louis Zambrano. He sent me.out a replacement machine and I received it within 4 days. He was very knowledgeable and extremely helpful with the entire process of getting a new machine and getting rid of the defective one. If anyone has a problem and needs to speak with customer service, hope that you get Luis because he made it a painless process for me and even though I had to replace the machine it was an enjoyable experience. "

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Verified
5/5

2022-05-18

Great communication

"Because I am in a condo with several flights of stairs, there was an issue with delivery. Beach Camera we're very responsive to this issue, made sure there were two men, and all was resolved. Highly recommended "

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