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Product & services pricing
9.31/10
Chance of future purchase:
9.31/10
Shipping & packaging:
8.33/10
Customer service:
9.17/10
Return/Replacement policy:
7.14/10
Featured Review



Verified
5/5
2019-06-27

NO

";YPU;RLHK;TLDKT;LTK;LJU;RD"

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Verified
4/5
2019-06-25

UPDATED: They have some work to do on front line customer care, but overall they are reputable.

"I wrote a previous scathing review where I had a very bad experience. I am modifying my review based upon Beach Camera's response to my issues.

When I first received a damaged 86" TV, the Customer Care representative was rather rude and unhelpful. I asked that she have her supervisor contact me which he did. He took ownership of the situation and shipped me another TV. Unfortunately, that TV also had a shattered screen. I called him back right away, and he arranged for another TV to be shipped. While it ended up taking me 3 weeks to get the TV for our conference room, I applaud Beach Camera for resolving the issue. More likely than not, the problem may not have been caused by Beach Camera, but they owned the resolution. For that, I would buy from them again.
"

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Product Returns/Refunds/Exchanges

Rep reply posted 2019-06-25
A rep from Beach Camera, cseruyabeach, has responded:

“We regret to hear about the recent experience that you had with your order. Your satisfaction is of our highest priority, so rest assured that we will do everything we can to make this right. We are currently in the process of scheduling a pick up for the TV with the freight shipper. Please reach out to me directly at 732-627-2035, we look forward to hearing from you.”


Verified
5/5
2019-06-14

USB Drives

"Good price for high capacity USB drive"

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Verified
5/5
2019-05-21

I love my new Sony OLED TV

"Thank You Beach Camera. XBR65A8F
This was my first purchase from Beach Camera. I bought an “Open Box” Sony XBR65A8F for a bit more than 1/2 off the normal price. I received a huge flat screen shipping box from the FedEx driver. Inside the shipping box was a Sony factory box that was blitzed on its original sale by a pallet truck. The box ripped open from the back destroying the carton, but only leaving a tiny scrape/scratch along the rear of the set on the lower main board section. No big deal. Had it been hit in the glass, it would have been toast. The TV set inside was 100% brand new. The only indication of use was a repacked power cord that was used to verify the set was operational for resale. Instead of patching up the trashed Sony box, the box was put into a super heavy duty shipping box. It arrived safely and is stunning in every way. I highly recommend OLED sets as the picture quality is everything you’ve always wanted. Even though the set is brand new, the manufacturer categorized open box as used sets since they are sold at an extreme discount, and therefore voids the 1 year warranty. I could care less since I purchased the available 3 year warranty for a fair price. Most authorized dealers do no give free shipping on open box sets, but I paid nothing extra at Beach Camera. This was an online order and nobody was contacted as everything was seamless and good. I cringed when I saw the set box damage, but when I saw it was the back with a superficial scrape on the plastic, I started laughing, because I just saved enough money to pay all expenses on a one week cruise for 2 with airfare. Not bad! Thank you Beach Camera. I love my new Sony XBR65A8F.
"

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Verified
5/5
2019-05-14

Cyclist853

"Beachcamera is the best in the business! "

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Verified
1/5
2019-04-17

thieves, Liars

"So we bought a t.v. , 4k player and extras from you in Dec 2018, didn't arrive on the 21st as promised. Then when we finally get it a month later, it's damaged and I have to fight for 3 months to get to returned, we return everything, even promo materials.
And finally get a refund 3 wks later only it's a partial. Now saying because it's been so long they can't give me all my money, when it's only been so long because they've dragged they're feet.
Now to refusing to send the rest of it or any compensation for the nightmare, which that's not really a surprise. But to not return all my money is a crime. I will be reporting to BBB, AND EVERY BUSINESS PAGE I CAN. No one should do business with you.
People save yourself a headache, don't trust Beach Camera
"

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Verified
5/5
2019-04-01

"Keeping fingers crossed. So far order process easy. Just placed says 2 day shipping Hoping all true and legit "

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Verified
1/5
2019-03-21

Terrible Customer Service

"Incredibly terrible customer service. Ordered a projector with expedited shipping to have it to my house in time for a kid's birthday party over the weekend and the item was shipped most likely ground because it was not scheduled to get here until over 3 days later. Emailed customer service who only said "appreciate your patience" but made no effort to help solve the solution. Also, went on the site to chat with a customer service representative online and the attached picture tells the whole story.... Worst customer service and company I have ordered something this expensive from with an essential need for it. Unbelievable. "

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Verified
5/5
2019-03-13

"I spent more time choosing than paying"

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Verified
5/5
2019-03-08

Pleasant experience

"Easy website, no problems, good price"

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Verified
5/5
2019-03-01

Excellent Customer Service

"A recent combo order I made came complete with one major glitch, that was made a minor one by their excellent response time by their outstanding customer service. A "GameSir T1" controller wouldn't charge and I notified Beach Camera's Customer Service. With in hours they had sent out a replacement unit, completely hassle free! By far, absolutely the best customer experience I have EVER had!"

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Verified
5/5
2019-02-23

Great Deals, Fast Shipping

"Bought a Yuneec Q500 4K Drone on 2/13, got it the 15th. Unfortunately, I cracked it up 4 days later so buying another one."

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Verified
5/5
2019-02-19

A second chance

"I ordered two Lasko fans with remote I did receive my order in a timely fashion "

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Verified
5/5
2019-02-18

Awesome

"Great verification of the payment "

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Verified
5/5
2019-02-15

Authorized Beyerdynamic dealer with competitive prices

"Beyerdynamic is a somewhat underappreciated headphone manufacturer, and I'm glad that Beach Camera is a strong partner and advocate of the brand. Otherwise, I'm not sure that I would have purchased my first BD cans. And I just scored a sensational sale price on a mid-range pair that I really needed. My thanks to both companies!"

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