ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
8.33/10
Chance of future purchase:
8.27/10
Shipping & packaging:
3.75/10
Customer service:
7.16/10
Return/Replacement policy:
5.71/10
Featured Review



Verified
1/5
2019-03-21

Terrible Customer Service

"Incredibly terrible customer service. Ordered a projector with expedited shipping to have it to my house in time for a kid's birthday party over the weekend and the item was shipped most likely ground because it was not scheduled to get here until over 3 days later. Emailed customer service who only said "appreciate your patience" but made no effort to help solve the solution. Also, went on the site to chat with a customer service representative online and the attached picture tells the whole story.... Worst customer service and company I have ordered something this expensive from with an essential need for it. Unbelievable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5
2019-03-13

"I spent more time choosing than paying"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5
2019-03-08

Pleasant experience

"Easy website, no problems, good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5
2019-03-01

Excellent Customer Service

"A recent combo order I made came complete with one major glitch, that was made a minor one by their excellent response time by their outstanding customer service. A "GameSir T1" controller wouldn't charge and I notified Beach Camera's Customer Service. With in hours they had sent out a replacement unit, completely hassle free! By far, absolutely the best customer experience I have EVER had!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5
2019-02-23

Great Deals, Fast Shipping

"Bought a Yuneec Q500 4K Drone on 2/13, got it the 15th. Unfortunately, I cracked it up 4 days later so buying another one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5
2019-02-19

A second chance

"I ordered two Lasko fans with remote I did receive my order in a timely fashion "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5
2019-02-18

Awesome

"Great verification of the payment "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5
2019-02-15

Authorized Beyerdynamic dealer with competitive prices

"Beyerdynamic is a somewhat underappreciated headphone manufacturer, and I'm glad that Beach Camera is a strong partner and advocate of the brand. Otherwise, I'm not sure that I would have purchased my first BD cans. And I just scored a sensational sale price on a mid-range pair that I really needed. My thanks to both companies!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5
2019-02-14

Stupid delivery restrictions for people that work

"They put a restriction on my package that it had to be delivered to my home. I work. I wanted it delivered to a FedEx location where I could pick it up when I was not at work or evening classes. I called FOUR times. All four times the representative stated they asked FedEx to hold it. I called FedEx and they told me this was a LIE. No one had called to ask for the restriction to be lifted or held at a FedEx facility. I will never order from this site, and I have actively been informing my friends NEVER to use this site. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5
2019-02-07

Great Bundle Printer Pricing!

"Great bundle printer pricing on Canon Printer, with photo software, and printer cable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5
2019-01-25

Yuneec Typhoon Q 500 4K

"Called sales and talked to Jeff, he was a big help. Thanks Jeff. The Yuneec was priced at what other sites were charging for a refurbished Q500. Speedy free delivery. Had a Issue with a broken piece. Customer service handled the issue and are sending out a replacement part. VERY PLEASED with there store. I will shop there again and recommend my family and friends to do business with them in the future also. "


Verified
5/5
2019-01-24

mavic pro battery

"I just got one open box DJI MAVIC PRO battery, open box and it is like brand new. charged up no problem.
so I just ordered another one just like it. you cant go wrong here.
thanks Beach Camera.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5
2019-01-13

When santa came after winter

"Really bad experience. Had ordered a room heater on black friday, 2018. I think it was nov 23rd or something. I had ordered it from walmart website where beach camera was selling a room heater for cheap..So i must confess that I took the bait and ordered. It was only one dollar or two lesser than amazon, still shouldn't have done it. So they told me the next day that the item was shipped. But it took almost a month to get to arizona from NJ. I was joking meanwhile to their customer care that I could even walk all the way to edison, NJ and be back with the heater in that time. And even worse was that I had given my work address for delivery which was inside the university. And it was shut down for christmas by the time they delivered it (that too after couple of juggling between USPS and FEDEX both claiming, not mine). Long story short by the time I got the heater in my hand on Jan 11th, winter in Arizona was over/didn't need it anymore. But wait, not losing hope i went to return it on walmart and i was welcomed by a note which said: " since its sold by beach camera, no returns are allowed". I guess that's what the catch was for buying it on black friday. So much for a 60$ unopened packet sitting in my house for the next 10 months..smh..Wish I could atleast return it to beach camera directly and they can sell it to someone else.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5
2019-01-11

Samsung TV

"Buying from Beach Camera was a breeze. The price was hands down the best I could find from a certified Samsung dealer. The only complaint I have was the delivery time. It took about 3 weeks to receive it. This was probably due to the high volume of traffic at the time (Black Friday).

Very happy with the deal and look forward to buying from Beach Camera again.
#sweepstakes
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5
2019-01-03

Efficient and exciting

"Its a very exciting (and stressful) thing to order wonderful "toys" like this. Using your website was easy, efficient and we love the option of buying a bundle. Thanks so much !!"