"I paid to have my,package sent ups. But it was send usps. For the last 3 days my package says out for delivery then by end of day it says back at shipping facility. Never order from them again. Straight trash. "
"goodgreat !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Great Quality products. I love the free shipping over 150$!!! When you have a luxury automobile you should expect to pay a premium for parts and fluids(well below dealer!!!). This isn't the place for KIA owners! I ordered some parts via the web, realized I forgot a few items. So I called and they were able to combine the orders to give me the free shipping. Helpful staff. I just placed another order, I have been placing more orders with BAV then autohausAZ! Both are great companies to deal with.
"
"They sent me a cheap knockoff part inside an original MINI box, that had been obviously tampered with. Pretty astounding. When contacted, they neither investigated nor were ready to refund my purchase; rather they put the burden on me to run to the post office and return it. Certainly lost me as a customer."
"Excellent customer service. I recieved a rather heavy part for my auto (front rotor) that arrived damaged. I called bavauto, sent them a pic of the item, and they had a new rotor on the road that day. No issues, no hassle. Excellent service. I would purchase again in an instant."
"This website does NOT indicate when they are OUT OF STOCK or BACK ORDERED on their items. They will let you pay for the item, charge your credit card and then send you notification that they do not have it. It's been over 3 weeks and my item is still on back order."
"I had absolutely no issues with this company and the part fit my car perfectly. I will definitely use them again."
"This website has a lot of BMW/Mini stuffs. My order is processed quickly, and what I got are exactly same as posted with good quality."
"Placed an order on Saturday, shipped Monday and received on Thursday. They have a great selection of quality BMW products. Good prices on most items, but it doesnt hurt to shop around for some of the more common mechanical parts.
*****
2010 update: I have not placed another order with this company. Every time I need BMW parts I shop around and their prices are never on the low side."