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1/5

2019-05-01

do not use very bad service

"got 2 battery in march 1 will not charge above 4.2 volt called them have to open a ticket now have got to wait for the maker to pick up test and tell me its no good 4 calls 6 emails and still have to wait any normal company would just replace god knows how long this is going to take lossing work over this and will be takeing fever to retreva lost money if you use them got to be mad"

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5/5

2018-01-19

Wow what service

"Ordered battery after tech support and help with bery nice Customer Service person

Was urgent, ordered less than 24 hours ago, lots of updates on status, arrived by TNT two hours ago, along with after sales email advising how to care for the product. Who does that.

Fantastic
"


5/5

2017-10-11

Quick delivery

"Received as expected batteris next day"

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1/5

2016-12-08

Do not buy from them

"Terrible customer service. I specifically placed the order over the phone so I knew exactly what product I was ordering, the lady acknowledged that the battery would indeed be a YUASA battery so I paid and waited.  When delivered the Battery was a totally different brand than discussed, agreed and subsequently purchased.
Upon raising the issue I was told that the lady who took the order would not talk to me and that all batteries are the same 'just branded different' which is not the case.
To get a refund, I now have to pay the postage for the battery to go back to them and they will refund the money, so its cost me postage, several phone calls and emails 5 days of messing around to still be in the position I was originally.
Thanks a lot Battery trader, I will be also complaining to trading standards regarding this.
"

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Verified
1/5

2013-12-21

"I would not buy anything from these thieves.
they have still not refunded my money for an order which was cancelled 4 months ago due to product not being available.
and no one picks up the phone.
not surprised that they do NOT actively participate at ResellerRatings to monitor feedback and resolve your issues.
"

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Verified
5/5

2013-11-26

"Good seller, delivery was quick and I am pleased with the price"

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Verified
5/5

2013-10-16

"Very Quick delivery and saved money and will certainly use them again should the need occur, 5 Star."

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Verified
1/5

2013-09-15

"As with other buyers feedback below ordered a battery to then be told it was out of stock. Waited 6 weeks and then sourced battery elsewhere and requested a cancellation on 02/08/13 but still waiting for a refund today, hopefully sorted out soon otherwise will be in contact with trading standards, my advise avoid using them at all cost."

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Verified
1/5

2013-03-05

"Ordered a battery 8 months ago, asked for a refund after 3 months waiting for "stock", still no refund. Nobody to answer the phone. Automatic voice mail asking you to send brief email....

Simply avoid it at all cost. SCAM
"

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Verified
5/5

2013-02-04

"Very Impressed of the delivery speed, and saved a few quid too, the delivery company text'd me with a hours slot for delivery, good company, I would have no problem in using again"

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Verified
1/5

2013-01-10

"Ordered £300 worth of device batteries, 30/11/2012.
No sign of delivery as of 10/1/2013.
No response to past 2 requests for repayment.

Batterytrader is definitely a business (and I use that term very loosely) to avoid at all costs.
"

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Verified
5/5

2013-01-04

"We was impressed with the speed of delivery and informative charging information with emails and sheet in parcel"

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Verified
5/5

2012-11-05

"Good batteries don't have to wait that long', for delivery, good price"

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Verified
5/5

2012-10-13

"Ordered a battery for my Laptop, No problems, please with battery and delivery, i will look again when i need another battery."

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Verified
5/5

2012-09-03

"do not normally write reviews as they always seem to be about negative things but i thought i would give praise where due, they were very helpful after i had made a mistake, and assisted in answering some silly questions, i would have no quibbles with using them again"

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