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5/5

2019-08-21

Nothing but positive!

"Randy fixed our problem over the phone. He could have sold us another battery but instead offered his expertise to solve the problem. Great customer service!"


Verified
5/5

2015-05-28

"The customer service I received from Batteryplex was exemplary. After FedEx botched the delivery of my batteries and disclaimed responsibility, when they were clearly liable, Randy, the President of Batteryplex not only personally and timely responded to my emails, but immediately decided to reship the batteries. In the world of retail, and business generally, this is the type of service all should aspire to emulate. Hats off to Randy and Batteryplex. "

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Verified
5/5

2012-12-07

"Excellent online company. Answered all my questions and I have become a repeat customer. Nice to deal with people who know the products and can suggest replacements if needed. Quick delivery and great service all around. "

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Verified
5/5

2012-11-11

"Great prices, fast delivery very pleased."

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Verified
1/5

2012-01-25

"Unsatisfactory. Poor customer service, unknowledgeable support personnel, too bad, that's your problem attitude. "

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Verified
5/5

2011-08-03

"I purchased three UB1280 batteries from BatteryPlex and
their service couldn't have been more wonderful. When
my shipment was lost by UPS, BatteryPlex very pleasantly, and
with no hassle at all, immediately sent a replacement
shipment! Before I bought the batteries I had never heard
of BatteryPlex, but they just became my permanent source
for batteries. I could not recommend them more highly.
"

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Verified
5/5

2010-11-14

"I placed an order with Batteryplex.com for a Universal Battery for my alarm system in Oct 2010. I got the battery within a short period of time. It was delivered in excellent condition. The delivery was fast and on time. I would definitely do business with this company again. Besides, the battery was priced at least $8 lower than the other online competitors. "

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