"What ever you do, do not order one of these batteries from this company, it lasts about 2 mths and its dead ! BE AWARE i am out 120 bucks "
"I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again."
"The CMOS battery in my 9 year old computer died. It was a very difficult battery to find but Battery Specialists had it. Not only was the battery reasonably priced, but they offered free shipping as well. Another plus was that they accept PayPal as payment.
I placed the order late in the afternoon on Friday September 1, 2006. Since the following Monday was a holiday, I knew the order wouldn't be processed until the following Tuesday and figured I would receive the battery in about two weeks. To my amazement, I received the battery two days later on September 7, 2006.
Not only was I impressed with the quick delivery, but the packaging was excellent as well. The battery was placed in a sealed bag and the pins were protected from damage by styrofoam.
Since the battery had to be soldered into my computer's motherboard, bent or broken pins could have made this impossible. I was very impressed with the attention the company gave to protecting the pins from damage with foam and then sealing the battery in a bag to prevent the foam from falling off. Then to top it off, they included an RMA form and instructions on how to return the battery in the event there was a problem with it.
I installed the battery today and it works great.
So to summarize, Battery Specialists had a difficult to find battery in stock, offered free shipping, accepted PayPal, processed and delivered the order quickly, packaged the battery to prevent damage, and included an RMA form and instructions on how to return the battery in the event there was a problem with it. You can't get more perfect than that! Many companies could, and should, learn a lesson from them.
At a time when poor customer service seems to be the rule, it is refreshing to see a company who breaks this rule and goes over the top in offering fantastic customer service. Highly reccommend them. "