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Verified
1/5

2012-06-01

"I ordered a Nokia battery for my cell phone. They seemed to sell a battery for a much higher price than others. They sent me a fake Nokia battery. I called to complain and the lady on the phone was rude and told me I would only receive a partial refund and need to package the battery a very certain way and pay for it! This was totally ridiculous. Stay away from this seller, they have found out how to screw consumers."

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Verified
5/5

2005-12-30

"There were not to many reviews here, but I took a chance anyway. I ordered on the morining of 12/20/05 and it was shipped in the evening hours of the same day.
Nice quick site easy to find what I was looking for.
The only thing that I didn't like was it did not indicate if the battery was in stock. overall I'm very satisfied.
"

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Verified
1/5

2005-08-23

"Purchased a compaq laptop battery part number 289053-001. They sent me the wrong one. When I informed them, at first the refused to send me the correct one. Then the manager I spoke with said he will take it back but we have to ship it to them. So it cost me 25 bucks to ship the battery back. Still dont understand why i have to pay for the shipping if they were the ones who screwed up and sent the wrong battery. Now i'm waiting for them to send me the correct one. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
N/A
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1/5

2004-07-24

"i ORDERED A LAPTOP BATTERY AND THE CHECK OUT SCREEN GAVE ME ONE PRICE--YET THEY SENT ME A CONFIRMATION CHARGING MY CREDIT CARD $50 more THAN WHAT i SAW IN THE CHECK OUT PAGE!
i WILL not ORDER FROM THIS SCAM JOINT AGAIN.
UDATE: I HAVE NOTIFED THIS COMPANY TWICE AND ASKED WHERE MY PRODUCT IS...I HAVE GOTTEN NO RESPONSE AND NO PRODUCT!!! THESE PEOPLE ARE A SCAM
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site