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1/5

2018-08-06

AVOID CUSTOM ORDERS WITH THIS COMPANY

"This company has zero customer service, zero follow up to orders, and obviously has financial problems that will not allow it to place orders with it's suppliers. Placed and order with them for a $1500 tub that was to take 2 weeks to manufacture and 10 days to ship. 4 weeks later a follow up call to them led to statements that it is really 4 weeks to manufacture and 2 weeks to ship. 7 weeks later a call to them indicated they had no information about the order and manager and sales person was "absent". Finally got a call back stating the order to the manufacturer could not be processed for some reason (on credit hold), but that it is now resolved and tub would be ready in 3 weeks! No Thanks! No input from this company for 7 weeks about any issues with this order. Don't bother with them."

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5/5

2017-08-15

Excellent customer service

"While it can be a daunting task finding the perfect item for your home, Bath Kitchen and Beyond made it easy. They were friendly and helpful getting me the specs on a tub I wanted order. Even price matched an item that I found elsewhere. I would use them again. "


Verified
5/5

2013-04-03

"I was recently remodeling my house when i started searching the internet to buy a few bath vanities and a few bathtubs. I ended purchasing all of the above from Bath Kitchen and Beyond. I bought a 2 beautiful Neptune bathtubs, along with 3 Ambella vanities. All product shipped quickly, and customers service was great when i called and asked a few questions. Would shop there again. "

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Verified
5/5

2012-06-25

"I ordered a vanity with mirror in May and received excellent delivery and customer service. Loved the quality of the products, now I’m thinking about purchasing two faucets for my guest room cabinet."

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Verified
5/5

2012-05-30

"Bathkitchenandbeyonds support helped us to choose the right material for the vanity and it was delivered on time with no complications."

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