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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5
5/5

2018-01-02

Best of Both Worlds

"1) BSO is a well designed online presence, with a flexible Shopping cart to order singles or sets.
2) But it's also connected to a real guy that listens to your needs and even provides his cell phone number.
I had some problems placing a special order around Christmas and had to cancel...
...but Jason later called me to make sure I knew he was still ready to get what I needed.
We need to make sure that we support dealers that make themselves available to serve. If we don't the whole world will be like wal-mart and guitar center. Nobody wants that!

"

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Verified
5/5

2015-07-20

"Bass Strings Online isn't your usual big box retailer. First off, Jason - the owner - is a bass player, and his company focuses on one thing: Bass strings. This is my second purchase from them, and this time I needed help and info. Jason really came through, letting me know that the expensive TI flatwound bass strings I was interested in wouldn't fit my bass, and suggesting an option (La Bella Flexible Fats) that, while cheaper, are low tension and fit my bass perfectly - and sound good, too. He also helped me set up my account.

I first heard about Jason and Bass Strings Online on talkbass.com, where people talk about him very positively and recommend BSO regularly. I also found him there helping people with string questions or issues; he knows his stuff and works directly with some string manufacturers.

What can I say? Good prices, great selection, outstanding customer service and fast shipping make Bass Strings Online my favorite place to buy strings :)
"

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