ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2010-02-22

" I have not received a battery,message,phone call,or e-mail.They toke my money,but no serves-es were rendered. I have called,and sent e-mails no-answers ,no response. I am not even sure they are still in business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-02-13

"BETTER READ THE FINE PRINT ON THIS RESELLER'S WEBSITE BEFORE YOU ORDER. A Google search led me to this reseller, bypassing their initial home screen. When I ordered two OEM batteries - even the final order showed the OEM name and correct model# - what I received were two off brand (Rhino) batteries that didn't even match the specifications of the OEM product. When I brought this to their attention, they said that their home screen clearly states that they DON'T ship OEM batteries, but compatible replacements. Buyers Beware!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-10-15

"I have ordered a charger for a laptop on Aug 28th. On Sep 2nd they sent it out, and on Sep 5th I've received the item.

Upon connecting it my laptop, I realized that it was not functioning. After further examination, I realized that my laptop model was not listed among the supported models listed on the body of the power supply. Quick verification on their website showed that they sent the wrong item. Thankfully, it did not seem to have burnt the motherboard (although I am not 100% sure there was no damage done)

I have requested an RMA and sent back the item (at my expense) which was delivered on Sep 19th. So far I have not seen either a replacement or a refund, the only thing I got from them is an email confirmation that they indeed have processed my shipment on Oct 1st (12 days after its arrival)

So far I have not been able to use the laptop for 1.5 months, and to add insult to the injury I have not seen the money back.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-06-05

"Found an ok price on batteries. I was really impressed with their "stated" shipping policy. It states orders by 3 pm will be shipped same day. Just what I needed! I even was willing to pay the 2nd day air to make sure it arrived on time. This morning my order was still pending review 2 days later! So I had to cancel it! If you need it right away this is not the company to order from.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-25

"Perfect purchasing experience. Ordered a Sony compatible battery for my cybershot p3 (discontinued model)for half the cost of regular retail. Item shipped same day. Arrived on the day promised in good condition and fully charged!! Transaction was smooth, no problems what so ever. Would gladly do business with them again and recommend to friends!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-12-30

"I looked at the ratings at this site and thought I'd take a chance with this company. Mistake! Perhaps others had a good experience with this company but I must say that I'll NEVER purchase from this store again.

I placed an order for a cell phone battery on Nov. 24th, 2005. After waiting and waiting for the battery to arrive -- I emailed "customer support" and got a email back apologizing for the "delay." So I thought well, the battery will come any day now. Wrong again. It took this company 4 weeks to get my battery to me. I finally received the battery on Dec. 24th!

I give this company a thumbs down!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-12-27

"When I realized I ordered the wrong battery, I emailed this company and they promptly cancelled the order without any hassle. I would order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2005-08-14

"Order placed online 2 August and was shipped 3 August. Received two generic batteries for my DeWalt drills that fit and worked perfectly at half the price of Dewalt batteries. Shipping was free as order was over $50. Good service and excellent product. Will use this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-05

"Honerable and reliable. The battery they sold me for my APC smart-ups 600 has not failed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
N/A
Web site reliability
N/A
Speed of web site
N/A