"My fiance and I recently ordered cabinets from the store in North Tonawanda, Ny. I would like to first start off with saying that I would never ever order anything from this company again due to the fact that it took weeks longer for our cabinets to come in then what was told to us, plus these cabinets are a joke! Not only did they not come with ANY instructions, EVERY piece of wood was warped! THEY ARE GARBAGE! we knew they wouldn't be that great but for $2,000 they should at least fit together! When we went to the store to complain about these terrible cabinets that will now put my kitchen remodel behind. We were treated terribly and advised "things like this happen some times". We were offered new crappy cabinets and told we would have to wait 6 weeks for them, we told them this wasn't a possibility since we were literally in the middle of a remodel and would be charged more by our contractors. We were told there was nothing that could be done!!! After sometime the manager finally agreed to take back the draw pulls that came and looked incredibly cheap - not at all like the ones on display. He tried to tell us since they were a custom order we couldn't return them, they didn't even look like the ones we picked out!!! Ugh! I am so disgusted with this company. Now our remodel is behind and we have to spend hours gluing, nailing and clamping these cabinets together to make them form actual squares and not circles!!! Not to mention having to try and find clamps large enough was a pain in itself!! I never write reviews but I really hope I can save someone else the trouble that we have had. This company is ridiculous and next time I would gladly spend far more money and go to another company with better quality and better customer service. Companies that treat people like this should be put out of business and usually do, I only hope karma will catch up to the frauds in charge of this company"