"I gave 1 star because ) wasn't an option.
I had to reorder 2 times because the first time they sent the wrong color and the second time they sent the wrong fabric. The third time the order was right. EXCEPT that there was a black spot on one of the flags.
I have communicated with Crystal and 2 of her supervisors (Michael and a woman whose name I can't remember)
I would have to camel or call 2 or 3 times before any one would even get back with me.
This has been going on for 5 months. I'm so disappointed with this company. The product is very expensive and while I feel like the quality is good, the color looks faded, not vibrant at all.
They told me I could return the 1 flag (at my expense) but then I have to reorder it AGAIN...
I'm done with this company and I will tell everyone I know about my experience and to never order from them"
"Right Material. Right number of Grommets. Only 1 side, not 2,"
"love the banner and next time I need to check my spelling. But banner is great."
"The banner is very good quality and with pop-up colors, it looks very good!"
"I had a rush order and my representative surprised me with getting my banner to me 2 full days before it was expected. I cannot say how grateful I am for that!
The colors were perfect, the graphics exactly as I had seen in my online proof, and the quality is great. I will definitely order from this company again! We have a sharp-looking banner. "
"The banner looks great. Only minor complaint is the the grommets don't seem to be aligned evenly. Some are right at the edge and others are set in a little. Overall I'm extremely happy with the customer service, the turn around time and quality of the banner."
"I ordered in past with amazing experience. However this time As soon as I clicked approve which I assumed was for the proofs, butninstead it placed order. I immediately notified sales peraon within 2 minute and she said nothingwe can do and sent it ground soni wont receive for nearly ten days. I explained i need by friday and can pay for expedited shipping and she said no there is nothing we can do. I emailed others to no avail ans stopped trying as they now are closed. I am stunned that where not able to assist as there is no possible way they could have been printed that fast... we are small non profit so now i have to pay double on order to place another one... dont even know what to say..."
"Superb quality materials, eye catching graphics and seamless order / delivery. Truly a star spangled banner!"
"Their conscientious staff checked our submission and preemptively notified us that we would not be happy with the graphic image submitted and advised us on what to do. We received a banner that exceeded our expectations and with their fast service we received our banner in time for our event. Couldn’t ask for more, highly satisfied."
"So much so that I made a point in telling them! My banner is perfect also! I will be using them again to get a smaller one made.. and highly recommend them!"
"Nothing but good to say. Speed, professionalism, courteous, price, everything was top notch !!"
"Shipped earlier than expected. The Magnetic Sign for my car was stunning! Accurately reproduced and quality production. Can't go wrong with Banners.com."
"In the whole process, I made it very notable that it was an urgent request we needed this done within a week. The person I worked with was very nonchalant in my urgency and never reached out when we found out my emails were somehow going to spam to verify information. The Banner came and still not not have the correct writing that was clearly instructed to have on it. I had to write it myself due to the time frame we were allotted after it not being taken care of. Once it was printed, it came quickly through shipping but I was extremely frustrated with customer service the whole time and will definitely look somewhere else in the future before coming back here. "
"had a customer tell me she saw the banner from across the parking lot and came in"
"We had excellent service!!! We were late getting our order in, but Banners.com completed our order and it was delivered to us in just 7 days. Everyone at our event loved the signs and the design they came up with. Kudos to Matt for great service and following up with us."
"Needed an order of a number of popup banners and Sintra signs turned around and shipping quickly, and banners.com did a fantastic job yet again! I had to call customer service a couple of times to ensure I was ordering things correctly, and she was wonderful. I'll be back!"