"I gave 1 star because ) wasn't an option.
I had to reorder 2 times because the first time they sent the wrong color and the second time they sent the wrong fabric. The third time the order was right. EXCEPT that there was a black spot on one of the flags.
I have communicated with Crystal and 2 of her supervisors (Michael and a woman whose name I can't remember)
I would have to camel or call 2 or 3 times before any one would even get back with me.
This has been going on for 5 months. I'm so disappointed with this company. The product is very expensive and while I feel like the quality is good, the color looks faded, not vibrant at all.
They told me I could return the 1 flag (at my expense) but then I have to reorder it AGAIN...
I'm done with this company and I will tell everyone I know about my experience and to never order from them"
"I submitted a PFD and got pixelated banners"
"I had a very good experience when ordering banners. The Customer Service Rep I worked with, Josh, was very responsive to my needs and was able to answer all of my questions fully. The proof came within the same business day, and the final product within a week after that. It turned out great. Thanks so much!"
"I am head over heels impressed with my banner. Being reluctant to order online for my upcoming event, I am soooooo glad I trusted Banners.com with my order!!! Keep up the great work and I will be telling EVERYONE!!!!"
"They make banner designing easy! If there is any issue with the design they will assist to make it the best. My banners have always been spot on with my designs. "
"From placing my order on January 5, to delivery January 11 and in between, the company was exceptional to work with. I did not approve my proof when I first saw it as I was waiting to show a family member. Beth Odens called me to follow up with my order on January 8 and to inquire about the approval.I thanked her for reminding me and told her to please start the process. It was processed and shipped the same day. I had the banner in my hands within the next 3 days. I was very satisfied with the quality of the banner. It looks great. I cannot wait to hang it as it is a welcome home banner! Thanks for all your help Beth.
A very satisfied customer."
"Easy to work with Desiree was extremely helpful. Delivered ahead of schedule. Perfect thank you"
"All was great!! Very easy - will be doing business in future. "
"I purchased this banner as a backdrop for my band "The Love Handles". Very please with the weight, and quality, ship time...well everything really. Good experience. I even got a nice thank you card from Crystal! Thank you Crystal. The band loves the banner and so do I."
"After speaking with Ashley, I was passed over to manager Faith. I was only sent 2 poles of the required 3 for my 10’ banner.
Ashley made this experience unpleasant, and I’ll update my review if management can quickly correct the situation of the missing pole. -Mike"
"Very Nice. Priced right, sent out quickly. Arrived without any problems"
"desarae made me two beautiful pole banners for our city. Despite my vague instructions, she made exactly what I wanted. She is also very pleasant and knowledgeable when I have called her about information on the banner production."
"Good Job keep it up. This is our second time ordering and have been please both times. Thanks. Pastor Marc"
"Everything involved in creating the banner was easy. From uploading the picture to the design and material choices. A customer service representative even called me the next day with advice for hanging and order confirmation. What impressed me even more is that the banner arrived a mere six days after placing the order! This is the first banner site I have ever tried out... and it will be the last, as I will continue to use their banners for my band's gigs. Thank you for your quality and professionalism!!"
"Aaron Gebur was there for me every step of the way!!!
he really knows what he's doing!
Love my band banner i will pass this on to all of my friends...
#1 will order again great job total perfection!
"I had a expo coming up and ordered a stand last minute and it came on time. Easy to setup . "