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Product & services pricing
10.00/10
Chance of future purchase:
10.00/10
Shipping & packaging:
10.00/10
Customer service:
10.00/10
Return/Replacement policy:
10.00/10


5/5
2018-10-31

It **** - but in a good way

"They sell great vacuum cleaners that **** out all the mess from my carpets without causing any problems. They are easy to use and last a long time."

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5/5
2018-09-12

I love Banks Vacuum

"I have been going to the Plymouth store on Ann Arbor Rd for 20 years and always come out satisfied! A big shout out to Lance Farkas for making my day!! He fixed my problem and I went home happy"


5/5
2018-01-14

Matt is the best! I love Bank's Vacuum, and here's why....

"A few years ago, I purchased my Royal brand Vacuum from Bank's Vacuum. Yesterday I brought it into the store, as it was due for some maintenance. I was impressed with Matt, who went the extra mile to "baby" my vacuum. He offered on-the-spot, tender loving car, and taught me some things about vacuums as well. "

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Verified
5/5
2013-01-16

"delivered in a short time"


Verified
5/5
2013-01-10

"fast shipping - quality products - priced right - thank you and will return !!!!!!"


Verified
5/5
2013-01-04

"Very good customer service and product as described. I also felt that the price I paid was very good."


Verified
5/5
2013-01-03

"Great website and easy to find replacement parts"

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Verified
2/5
2013-01-01

"I never received a shipping number in my receipt and I have not received my vacuum that I ordered a week ago."


Verified
5/5
2012-12-27

"I placed the order over lunch, and when I got home that evening, saw that it had shipped about 2 hrs after I ordered it. Couldn't believe that a company had shipped that quickly. My vacuum came, and I couldn't be happier with my purchase. I've wanted a Dyson for years, but couldn't justify the cost. When it's 20% off, kind of hard to pass it up."


Verified
5/5
2012-12-20

"Amazing customer service, very personalized. I will definitely be back for all of my vacuum needs."


Verified
5/5
2012-12-18

"Good web site, efficient process, nice on the phone. "


5/5
2012-10-18

"Very happy with the web site, sales, customer service and shipping. Will definately recomend and be a repeat customer.
"


5/5
2012-10-13

"Excellent turn-around time. Good prices. Very polite to deal with!"

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5/5
2012-10-01

"Great prices and quick shipping. Only drawback was no shipping notification or tracking. But product arrived quickly as described."

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5/5
2012-09-02

"Very fast shipping, even better than expected. Put in the order on a Tuesday, received it on that Friday, even though the website said the item would ship in 8-10 days. Company contacted me on Thursday to say there was a problem with the credit card info, but after that was cleared up I got the item the next day!!!

My only issue is that there was no tracking info or expectation that it would arrive. When it did come, they just left it on the porch without ringing the doorbell (I was home all day). It was in the manufacturer's packaging so it was clearly visible as a vacuum cleaner. Shipping was free, so I can't complain.
"

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