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5/5

2023-04-17

"I was very pleased with the Banks Vacuum website as it was organized and easy to use. I ordered our Dyson HC 33 on Labor Day and it was delivered to our sunporch via UPS sometime Wednesday morning. Their prices were the best I could find and delivery was prompt. We are very happy with our purchase."

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4/5

2022-01-18

good work

"Works good and available at right and affordable price."

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5/5

2022-01-04

Bank’s Vacuum at Orchard Village

"For Matt and Dutch: Courteous, and very informative. Diagnostics were completed the same day. After my approval in the am work was completed and my vacuum was good as new. Excellent Service. Bravo B.A.M"

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5/5

2019-09-30

great service/great installalation

"I need advice and information about my 25+ year old central vacuum system. Banks Vacuum provided information and advice at the store to guide me. The installer they sent--Lance--did a great job, troubleshooting problems that had affected the old system and assuring the new cannister/unit will perform at peak capacity. "

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5/5

2018-10-31

It **** - but in a good way

"They sell great vacuum cleaners that **** out all the mess from my carpets without causing any problems. They are easy to use and last a long time."

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5/5

2018-09-12

I love Banks Vacuum

"I have been going to the Plymouth store on Ann Arbor Rd for 20 years and always come out satisfied! A big shout out to Lance Farkas for making my day!! He fixed my problem and I went home happy"


5/5

2018-01-14

Matt is the best! I love Bank's Vacuum, and here's why....

"A few years ago, I purchased my Royal brand Vacuum from Bank's Vacuum. Yesterday I brought it into the store, as it was due for some maintenance. I was impressed with Matt, who went the extra mile to "baby" my vacuum. He offered on-the-spot, tender loving car, and taught me some things about vacuums as well. "

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Verified
5/5

2013-01-17

"delivered in a short time"


Verified
5/5

2013-01-10

"fast shipping - quality products - priced right - thank you and will return !!!!!!"


Verified
5/5

2013-01-04

"Very good customer service and product as described. I also felt that the price I paid was very good."


Verified
5/5

2013-01-03

"Great website and easy to find replacement parts"

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Verified
2/5

2013-01-02

"I never received a shipping number in my receipt and I have not received my vacuum that I ordered a week ago."


Verified
5/5

2012-12-27

"I placed the order over lunch, and when I got home that evening, saw that it had shipped about 2 hrs after I ordered it. Couldn't believe that a company had shipped that quickly. My vacuum came, and I couldn't be happier with my purchase. I've wanted a Dyson for years, but couldn't justify the cost. When it's 20% off, kind of hard to pass it up."


Verified
5/5

2012-12-20

"Amazing customer service, very personalized. I will definitely be back for all of my vacuum needs."


Verified
5/5

2012-12-18

"Good web site, efficient process, nice on the phone. "