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Verified
5/5

2009-08-10

"Excellent online sellers. Well laid out and easy to navigate site. Great prices and reasonable shipping costs. Purchased an Arca Swiss Monoball Z1 from Canada late on a Sunday night and it was shipped the next morning, Monday at 9:45am...hello!!! Very good prices, excellent packaging and lightning fast shipping, what more could you ask for?"

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Verified
5/5

2009-01-15

"Ordered and shipped my camera on same day, but had to call for a tracking number. Very carefully packed. No pressure salesman, quick, professional transaction. Have done business with them several times and will continue to do so. Shipping slightly higher than competition but you get what you pay for."

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Verified
5/5

2007-05-16

"OUTSTANDING!!!
One of the few BEST Photography dealers ever. They are tops on my list, even better than the really good B and H.
Not sure how many folks work there, but I had the pleasure of dealing with Jeff. You can't go wrong with the company and definitely not with Jeff. Ask for him. Very polite, professional, considerate, helpful, honest, and very very committed to customer SERVICE, which is rare today.
from start to finish a very very pleasant experience. Bought an EOS 5d kit and the price was great. Everything went fine and smooth, shipped on time, and very efficient. that 5d had hot pixels, so contacted Jeff and he very graciously crossshipped another one and gave me rma for the one I had. 2 days later had the new one and it was perfect, no problems with the camera. So within a period of 4 days of the initial order had gotten the first and exchanged and received the 2nd. Very very nice. I will be using them again for other purchases in the future. I can't say enough good about these guys, except that it doesn't get any better!...t
"

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Verified
5/5

2007-04-20

"I ordered a digital SLR and Lens on Tuesday and selected USP 2nd air. I received notification and tracking number the same day; the package came in on Thursday. The packaging was excellent and everything was there, including the US warranty card. Their price is excellent. I am very pleased with their service. "

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Verified
5/5

2006-04-06

"Purchased a Canon 24-105L IS lens from them. Great price and would do business with them again in a heartbeat!"

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Verified
5/5

2006-02-11

"Excellent buying experience, good folks. I bought a Canon 24-105/4.0 L IS, lens arrived promptly, I didn't like the lens and returned it for a 70-200/2.8 L IS, which also arrived promptly (great lens BTW). Jeff was professional, courteous, and the exchange was easy with no hassle. Very efficient, pleasant company to deal with, I will buy from them again. "

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Verified
5/5

2006-01-28

"These guys are great!

They went the extra mile to locate a very difficult to find lense for my camera.

The had good communication throughout this process and great prices.

I highly recommend them.
"

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Verified
5/5

2006-01-13

"Although this appears to be a smaller photographic supply store without a brick and mortar walk-in store, they were excellent to deal with. The Canon 24-105 f/4L zoom lens is a hard to find item. I called them on a Friday and Jeff indicated that their next expected shipment from Canon was the following Monday, so I placed the order. My order was shipped out that same Monday and I received it on Wednesday. It was double boxed with excellent packing and the invoice was sent by USPS. The price was excellent and as stated. In speaking with their representative (Jeff), I found patience and courtesy and no hurry, which is far different than the large New York photo suppliers."

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Verified
5/5

2004-04-04

"I heard about them on DPReview.com and they are a great find. Got my Canon Digital Rebel at a great price with actual shipping cost.
No hassel and no pressure to buy any accessories.
Canon requires them not to advertise discount prices on cameras on their web site so you need to call and ask what their discount price is. Talk to Jeff.
"

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Verified
5/5

2004-03-17

"I originally came across this shop in an almost overlooked thread at a popular digital camera forum (dpreview.com). I noted what was about the best price I'd seen (legitimate price) on a Canon 300D (digital rebel) and the Canon 18-55mm 'kit' lens with USA warranty ($899 + shipping costs). I was looking for a 300D w/kit lens and found current pricing was typically between $950 and $999+ and only the $999+ prices were 'in stock'. I considered waiting for a price drop to come along or to shop a local discount chain the next time they released a 10% off coupon.

I decided to investigate and what I found was nothing short of an excellent reputation and a lot of positive comments about a gentleman named 'Jeff' who works at Badger. The bulk of this feedback came from Badger's main consituents: Large/Medium format photographers Equipped with this feedback, I did my own research, checking the local Better Business Bureau and Chamber of Commerce in the area to establish the legitimacy of their business.

Having satisfied my own needs for ensuring this wasn't another scam site (like so many of those low-ball sites in NY!!), I phoned Badger to inquire about placing an order. I was shocked to find myself speaking with Jeff once I indicated the equipment I was interested in was a 300D and 35mm Canon lenses. Many of the posts I'd read referring to Jeff dated back a year or two so I figured whoever this Jeff was he'd surely be long gone or only one of many employees, perhaps the only 'good' one, or something along those lines. Turns out.. Jeff is there, and has been for sometime now. And, Jeff's reputation for being friendly, honest, helpful, etc. was quickly validated with me as I made numerous inquiries about lenses, shipping methods and costs, availability, etc. He even seemed mildly surprised after 'warning me' that the 300D was not in stock and would need to be placed on backorder. There was no pressure to take an order.. at all. The only concern I ever detected was that I had all my questions answered, is there anything else I'd like to ask about or need, etc. Nothing short of helpful, honest, and excellent service.

So, long story longer: I order a 300D with kit lens (full USA kit with USA warranty) for $899 + $12 shipping to Boston from Wisconsin via DHL express, on backorder with an estimated delivery of 'up to two weeks.. but probably a bit shorter based on current shipping patterns'. That's on a Thursday afternoon. The next morning (friday) I phone back to provide an email address so they might be able to communicate order status via email instead of phone (recall I ordered via phone). I'm informed that my camera is in a box, taped, labeled, and set to go on with that afternoon's shipments. Needless to say, I was shocked.. and very happy.. so, I decided I needed a lens hood for a lens I bought elsewhere and they happily popped the box open, dropped in the hood, added something on the order of 80 cents to shipping, and everything arrived as promised, no surprises, on the following Tuesday morning.

VERY RECOMMENDED and I will certainly be back to shop with them in the future. Shop in confidence!!!
"

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Ease of ordering online
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Delivering products on-time
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Verified
5/5

2004-02-27

"These guys are great. They are an authorized dealer for their product lines, offer competitive prices, and only charge the actual cost of shipping. They provide superior service. They actually call you back when they say they will and respond to e-mail in a timely manner -- before and after the sale. Dealing with them is like dealing with a local camera shop over the internet."

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N/A
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Being easy to reach
Being knowledgeable
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Overall customer service
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DTS
Verified
5/5

2003-09-20

"Purchased a Canon 17-40L. Great price, great service. Will buy from them again. Don't let the few reviews stop you from purchasing from them."

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5/5

2003-09-13

"I want to highly recommend this company. I first heard about them from someone on Dpreview.com. They said that Badger offered the best price for the Canon EF 17-40L. At $699 it was the best price that I had seen from a legitimate company, with a USA warranty. I ordered the lens online last Sunday night, I got a call from them Monday, and the lens was at my house on Friday. With service like that, they have a new customer in me. Try them, you won't regret it.

Dan
"

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5/5

2003-09-12

"i bought a canon bg-ed3 from them after hearing about how cheap they were on www.photo.net. i saw their ratings on this site, and it was perfect except for the fact that no one has left a review for the last 6 months. so i am leaving mine. i plan on purchasing a canon 10d from them. they were all out when i talked to them last. they were friendly over the phone and i got my purchase packaged nicely and on time. i would definitely recommend. also, check out www.canogacamera.com for great prices and awesome service. i bought my 1st 10d from there and they are awesome."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-12-13

"I purchased a used Canon EF 17-35mm f2.8L lens from Jeff at Badger Graphic Sales. Even though the lens was listed as "used", it was in brand new condition, and appeared to have never been out of the box. The price was great, the service was excellent, and I would highly recommend them to anyone looking of good camera equipment. "

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