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Verified
5/5

2006-03-01

"Ordered Sunday, rec'd Tuesday by USPS, good instructions on website, bios chip worked flawlessly. Fast & good, almost cheap too. They emailed order confirm & then tracking number. These guys are good and I'll use them again. This order went really well, they made & shipped my ROM on a Sunday, much quicker than I expected."

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Verified
5/5

2005-12-23

"Order a new CMOS chip on a Saturday, as my original was fried and my computer was down. That Sunday I got a email saying my chip was on its way, I got the chip on Tuesday and was back up and running. I tried to contact the mother board vendor ASUS about the issue first, it took them 3 days to respond back to my e-mail. It turns out that badflash was less expensive and quicker. Nice work. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
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Is trustworthy
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
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Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Being easy to reach
N/A
Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Overall web site
Web site reliability
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Verified
1/5

2004-10-02

"Seller sent me a non-working chip and would not reply to e-mails to resolve the issue. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-01-29

"I have delt with Badflash before and both times were a pleasure. Fast service and no problems.
I would recomend them to anyone needing Bios Chips.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site