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Full Rating Profile + -

Product & services pricing
6.53/10
Chance of future purchase:
5.45/10
Shipping & packaging:
5.12/10
Customer service:
4.47/10
Return/Replacement policy:
3.75/10
Featured Review



Verified
5/5
2019-05-15

Always Easy

"Website usage is easy and straightforward and love the quick and easy checkout. Always a pleasure when shopping at B&H..."


Verified
5/5
2019-05-15

Typical

"Always competitive pricing and shipping.
"


Verified
4/5
2019-05-15

"Still getting used to ordering on the website."


Verified
5/5
2019-05-15

Good site

"Was able to find item and place order in under 3 mins. I like that."


Verified
3/5
2019-05-15

Good shopping experience. strange customer service advice

"I love B&H. I order all my optics from B&H and will continue to do so.

I contacted Customer Service and told them I was ordering a Swarovski scope and needed some tripod head advice. The rep offered me one option. an $85 pan head. He failed to understand I was buying top of the line optics and wanted a versatile yet dead steady head to mount it on. I did some research on my own and decided on a gimbal head from Induro.
"


Rep reply posted 2019-05-15
A rep from B&H Photo-Video, henryp, has responded:

“Thank you for your order and this feedback. We regret your dissatisfaction. We hope the used Induro head you selected is what you want. I apologize for any lapse in professionalism on the part of our sales associate. -- Henry Posner / B&H Photo-Video”


Verified
5/5
2019-05-15

Simply the Best!

"Excellent website, great prices, fantastic and fast delivery. Need I say more!"


Verified
5/5
2019-05-15

Spend your money on gear and no shipping fees!

"I can spend anywhere from $100 to thousands fairly quickly on B+H's site. I love that my gear is almost always in stock, and expedited shipping is nearly always included for free. Great products and customer service."


Verified
5/5
2019-05-15

B&H is always the best!

"Great selection and quick delivery."


Verified
5/5
2019-05-15

Akways Awesome!

"You guys run a great company! Keep it up!"


Verified
5/5
2019-05-15

best shopping site on the net

"B&H has the absolute best shopping site on the internet. Everything I need to make good decisions about products, always good competitive pricing and a very smooth experience all around. I always come back and I'm always satisfied."


Verified
5/5
2019-05-15

Easy and enjoyable buying experince

"The order was easy with a clear few steps to complete your order. The product information was clear."


Verified
5/5
2019-05-15

Simple and Easy purchase

"its a fool-proof experience to buy. excellent deals. great customer services."


Verified
5/5
2019-05-14

Always the best

"I don't by electronics any where else and I don't know who would."


Verified
5/5
2019-05-14

I need stuff, they have stuff.

"The prices are great. Shipping is usually free on what I have bought. Having a tab for accessories is always a big help. There is some adjustments to remembering the holiday schedules when you are not accustomed to them. I have spoke to many people on the phone for various reasons and they have always been super helpful and friendly. "


Verified
5/5
2019-05-14

Great info

"Easy to order camera gear given the specs, reviews, comparisons and easy web navigation! fast shipping! great service."