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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
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Return/Replacement policy:
0.00/5
Verified
1/5

2006-02-24

"I have known about them through Bizrate.com where they have stated that they have Toshiba Qosmio G25 in stock so I have made the order. Money has been transfered through Western Union (as they have requested) next day. I have tried to email them and after a good while they have answered back saying they do not have the product in stock & I have to wait. Otherwise leave 2 weeks for a refund"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2006-02-19

"I found this seller on ResellerRatings advertising the lowest price on a Canon 5d digital camera. There was no phone number on their website so I contacted them via email. Based on information freely available from WhoIs.net, this company is a SCAM. Below I provide the response from BEW Electronics and WhoIs.net. When I confronted BEW with this information, they refuse to respond to my emails.

First - WhoIs.net says BEW Electronics is:
Steve Rogier
4936 Ridgemoor Circle
Palm Harbor
Florida, 34685
****@****
***-***-****

BEW Electronics says:
"Thank you for contacting B E W Electronics Customer Service. My name is Quinlan and I will be happy to help you. Our company is located in the beautiful state of Rome, Italy. Here is our warehouse where we keep full inventory of all our products.
We also have sales & marketing office in Greece.
We sell first a smaller quantity order than a normal one, then increasing to large quantity order after establishing the trust.
All our products are Brand New, packed in their original boxes. The warranty is activated once the product is shipped.
We're sorry, this option is not currently available. We do not offer telephone technical support. We appreciate your business, and sincerely want to hear from you. Our awesome site is available 24 hours per day, every day of the year. We almost always end up speaking with our
clients while helping them to decide their orders, so if you would like to talk on the phone, by all means drop us an email and we'll be glad to contact you. We are here to offer you information and our services, in the simplest way possible.
Our sincere apologies for any inconvenience."

This company also goes by:
BEW Electronics
BEW-Electrnoics
B E W Electronics
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A