"Went out of their way to get me the product I was looking for and kept me informed of progress. Thank you"
"My GM just told me that we will no longer be using Broadcast Supply Worldwide (BSW) for equipment purchases. Apparently they no longer trust our business relationship after 20 years. Imagine being an established commercial broadcast company in the middle of setting up a new FM and you are told that your supplier is not interested in selling to you any longer because they don't trust you. Now I have to re-write my game plan to be up and running in 2 months with a new supplier. Not good."
"I am always surprised by the Excellent Service!"
"Good communication over e-mail. Answered all my queries. Great experience online. Easy transaction and was able to take advantage of one of their great package deals saving some serious money!!! Glad I did my research and found them online."
"BSW we're the only online retailer to have the Sound Devices mixpre 6 in stock. Not only that, they were able to get it to my door in 3 days over the 4th of July weekend! Very happy with my experience."
"The experience was efficient. The product arrived in a timely fashion and undamaged.
My major concern is the cost of international freight. It's out of control. The item was small and light and the freight way too expensive."
"I would have provided 5 stars but one product was advertised as in stock when in reality it was on back order. Apart from that good service and communication."
"Fast professional...can't be beat!"
"We needed to add more headphones to our studio. We also needed adapters that were not inexpensive plastic/metal ones since our studio is wired for 1/4" connectors. I contacted BSW with a question on the Sennheiser HD202's. Got a quick answer back and proceeded with our order the same day. We had been looking at their 5 pack bundle and that's what we went with. Not only did we get the 'phones we needed, but the all-metal adapters too. I would not hesitate to buy from BSW again."
"I set everything up and tested it out and I was very pleased with the sound quality and feel of the equipment.
My only issue is, there are no power buttons on any of the equipment. I have to have everything connected to a power strip and turn it off like that, or leave it on. I also thought the mixer came with a download link for a DAW. I believe you get one if you buy the mixer separately, but not in the bundle. It would be nice to have, but other than that, I will buy from BSW in the future."
"Thank you! Will definitely order again!"
"Great service as always, in stock"
"Bob was fantastic - He stayed in touch until the Headphones became available and shipped immediately."
"Ordered needed headphones and they arrived very quickly and the correct ones !"
"It was a very pleasant experience, as is common and because we made an order of several products it sent me a wrong one, but when I contacted them by email immediately they sent me the correct product and the stamp to return them the wrong one.
Thanks!"