ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.84/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.96/5
Customer service:
5.00/5
Return/Replacement policy:
4.97/5


5/5

2024-05-03

Enamel Pins from enamelpins.com

"I recently bought some custom enamel pins from enamelpins.com. The experience was fantastic, they give discounts for how long you're willing to wait which I really appreciate, but even though I selected the longest option, I feel like I got my pins considerably quickly which was awesome! My sales rep Kelly was SUPER helpful, replied to emails quickly and was able to confirm my order was correct, getting any changes quickly. My pins turned out perfectly and my experience with enamelpins.com and Kelly was fantastic, highly recommend! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-30

Excellent product and service!

"Landy was the extremely helpful! She helped me from the beginning designing the colors and making sure it looked exactly how I wanted it. She stayed in confident communication and kept me up to date with all updates. Will definitely be returning when I need more coins."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-25

Amazing quality and service!

"I am a repeat customer and have never been disappointed in the quality, design and especially the customer service!! Fay does a great job working all the details of the project and is very responsive to emails! Super excited to work with this team again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-22

Outstanding website and communications

"The website is very easy to use to build your own lanyard. Customer service is great. Quick communications and answered all of my questions. Will do business with for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-22

Fantastic experience

"From start to finish, they were prompt in contacting me, from the initial draft to several revisions of the draft, through the shipment process, and follow through afterwards. The opinion was high quality, sturdy and the engraving was perfect. Will be ordering from them again next year when I need pins again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-02-29

Judy is great

"Working with Judy is fun, she is helpful and responding quickly "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

5/5

2024-04-18

Outstanding Service!!!

"Had a unique request for my coin design and was unsure if it was even possible. Once submitted, I was contacted by Kelly who was a total professional who made the experience seamless from start to finish. I not only was able to get my design proof created, but also exactly to my specifications. I am very satisfied with my experience with Kelly and look forward to ordering more coins from your company in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-18

Pins

"Fast and reliable service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-17

Exceptional work on the keychains

"Exceptional work on the keychains By Fay!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-17

Excellent Customer Service and Product Delivery

"I contacted this company because we were looking to create some EMS appreciation badges for our Volunteer Ambulance Corps. My Sales Coordinator - Fay was outstanding. She was able to take my basic request and convert it into a fantastic final product (even with my consistent requirements changes and updates). Everything was done with exceptional attention to detail and the final product was a huge hit. We look forward to working with GSJJ again in the near future.

I would recommend this company to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-16

Awesome Customer Service!

"Kelly did an amazing job with my order. The response time was perfect and when I was ready to place a second order I was able to email her directly to get it taken care of seamlessly."


5/5

2024-04-15

Great experience

"Faye made the experience great."


5/5

2024-04-14

Products come as expected

"Allow small quantity order is a plus. Quick reply, fast shipping and products come as expected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-13

Good customer service

"GS-JJ Enamelpins.com was quick to respond to questions, the end product was excellent, the price was very good, the production time and shipping was reasonable, and when FedEx made a critical error in the delivery, Enamelpins.com's Mia got it resolved in a very satisfactory manner. I'd recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-11

Great price - Great product

"Great price, great product, great service. Kelly is excellent to work with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process