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Product & services pricing
3.89/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.08/5
Customer service:
4.18/5
Return/Replacement policy:
3.66/5


Verified
5/5

2024-05-02

Easy great service

"Dropped into the Parts Service confirming with staff the parts and items needed and to know also in stock. Proceeded a day later through the online order process. Did this also a year ago. Pricing is surprisingly very competitive preferring always to deal directly with BMW where possible."

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Verified
5/5

2024-04-29

it is simple and quick to order on line bmw part

" got parts in my expected time frame. good experience. "

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Verified
5/5

2024-04-28

Online part order

"Smooth process. Good staff experience during pickup. "

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Verified
5/5

2024-04-25

very good

"very good experience good online price"

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Verified
2/5

2024-04-23

Room for improvement

"Difficult to test shipping cost for shipping to different addresses."

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Verified
5/5

2024-04-22

Tony rules

"Tony took care of all my questions and concerns."

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Verified
5/5

2024-04-21

BMW Air Freshener

"Ordered BMW air fresheners online at a great price. Next business day was informed they were discontinued. Along with that order I applied a small purchase. When informed my initial interest of purchasing air fresheners were not available I asked for a full refund on the full order which was approved. Happy for the quick reply from Tony Ng. Should expect credit in 7-10 business days.

Please remove your ad of raindrop air freshner.
"

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Verified
3/5

2024-04-19

Parking

"There is no space to park when picking up order."


Verified
5/5

2024-04-19

Got the parts quickly

"Very haapy. Very good. No complaint"


Verified
5/5

2024-04-15

Excellent

"Easy to use website. Fast and functional"

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Verified
1/5

2024-04-10

Parts was broken

"I received my part broken, I sent a message to the parts department with photos, but no response from them.."

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Verified
4/5

2024-04-09

Good Price and easy online purchase

"Good Price and easy online purchase
"

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Verified
5/5

2024-04-09

Easy transaction

"Very easy to order and pickup my parts. Courteous service when I arrived to pick them up. Would order again!"

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Verified
5/5

2024-03-31

First order for maintenance supplies

"Seems great - we will see how it goes"

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Verified
4/5

2024-04-05

Payment options lacking

"Good experience, however need to offer more paymnet options like PayPal, etc."

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