"I did business too way back in the day with autoplicity. They were far from how they are today. I must mention this as I felt I had to get on top of them to enforce the 24 hour processing of an order promise but they did make it up to me with fast shipping on my item when I paid for standard. They were apologetic and answered promptly. I feel good about going to them with my needs. "
"The shipment was processed so fast I didn't even have time to cancel the order when I realized it was a tad shorter than what I needed."
"Great service,shipped same day"
"Helped me through shipping, great people, great customer service, great company! "
"Ordered a part for my wifes car they sent me wrong part, now im stuck with part and out $$$ cause they wont refund me if i return it. I will never buy anything again from autoplicity. I shouldnt even give them 1 star."
"I've been involved in a project for quite a while, and these guys are my go to. When I place an order, I know when it will be here. Excellent site, excellent customer service!"
"Found a tire I needed on there, and I was surprised that it shipped for free!"
"Well so far it’s been great it’s my first time getting something from here but will see how long it takes for me to receive my package "
"Extremely satisfied! Quick shipping, correct product and great quality! I bought ACE-32319 for 2018 Silverado, extremely pleased with price and quality, exactly what I was looking for! Thank you!!!"
"The part i ordered was exactly identical to oem shipping was fast recieved part within a couple days of ordering."
"I did not have a problem until it came to returning a part that did not fit. We requested the return and it took multiple days for them to get back to us. Then we sent the parts back in July and still have not received the refund! All because I did not email them back a tracking number( I have never had to do this before). At first I attempted to call them about the return and they said that they would check the warehouse and get back to me VIA email. About a week later I did not hear from them so I went ahead and emailed them and they told me that I needed to get with the mail carrier. I did as they asked and went to the post office. The post office told me that they only keep tracking numbers for a month, so no luck there. I emailed them back informing this. Their response was "Thank you for your response. Unfortunately, you'll need to retrieve your receipt and provide the tracking information. We will need the tracking information to confirm delivery.Thank you again for contacting us. If we can be of any further assistance regarding this matter please do not hesitate to respond to this email."
I don't understand what they do with random packages that show up but this is ridiculous and we are talking about a couple hundred dollars worth of parts.
Wish me luck on going back through my house looking for a receipt. ABSOLUTELY RIDICULOUS! "
"I’m happy to find my knobs!"
"Then dont order from Autoplicity. I ordered a part on Tuesday, it didnt ship until Thursday. Being labor day weekend, it would be a perfect time to work on my car so I can have it for work next Tuesday. But I won't get my part until Next Tuesday. So if you think Autoplicity will get you parts fast and cheap think again, they'll charge you immediately and then wait two days to ship your part."
"got exactly what I wanted.superb quality."
"Fast shipping and a great price. I got exactly what I wanted!"