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Product & services pricing
4.17/5
Chance of future purchase:
4.17/5
Shipping & packaging:
2.82/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


5/5

2024-03-21

Perfect results

"These guys really have their stuff together
Easy to navigate website, quick responses to questions and well tuned fulfillment machine
"

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3/5

2024-03-20

Lacking true customer service...

"AutohausAZ,
My first and only dealings with the company obviously was not a good one...I requested a rush for my order. I paid extra for a 2 day rush for the part on thu 3/13, but I would not receive the part until 3/18 5 days later. What did I pay that additional charge for? The AutohausAZ rep that handled my concern, either needs additional training on reviewing what they type before responding back to a customer, or when caught in a lie, own up to it. Stating my area does not have weekend shipping, when the FedEx tracking history showed the item was in Tenn over the weekend.
"

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5/5

2024-03-17

Great

"Fix excellent right on time"


5/5

2024-02-02

Cooling Fan Module

"Our car went down, needed a part immediately…and Autohaus was able to get the part, at reasonable price, to us, including expedited shipping, overnight…amazing!!! We were extremely pleased! I don’t work on my cars like I used to (my age), but, in this case, Autohaus saved me close to $2000.**** dollars!!! Thank you!!!"


1/5

2024-01-06

Order cancelled and price increased

"Price was listed, I bought the item, they then cancelled the order saying the item is not available, only for me to go to the website and find the item I bought at a higher price. It was about a $20 increase on an almost $130 item. They have lost a customer. "

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5/5

2023-12-29

Perfect...

"I bought what I thought was 4 wheel locks for my Porsche Boxster Spyder. What I got was a whole new set of bolts to match the color and finish of the wheel locks. Couldn't be happier. I will look first at AUTOHAUSAZ for anything automotive from now on. Happy new customer. THANKS"

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5/5

2023-09-15

All of my order

"It very good and fast shipping"

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5/5

2023-08-15

Great recovery

"USPS lost the shipment. I sent email and the part was in the mail the next day. Received 3 days later. No further problems. Good service still exist; go figure."


5/5

2023-07-27

Great service

"Everything was great, it went well"

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1/5

2023-06-22

avoid like a plague

"NO COSTOMER SERVICE AT ALL lies after lies"

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5/5

2023-06-16

Great replacment, great price, great service

"Needed a window regulator for a '01 Mercedes E320 - AutohausAZ had what I was looking for at a great price. The regulator from AutohuasAZ was a better made product than the OEM that I replaced. Very pleased with the entire purchase."

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5/5

2023-05-12

Excellent purchase experience

"Item arrived promptly and was precisely as described. Excellent Seller!"

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5/5

2023-04-02

"I received my order in good time. I have ordered from AutohausAZ before and have had good experiences each time!"

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5/5

2023-02-25

Excellent Service

"The delivery time exceeded my expectations. I received the item within 2 days of placing the order. I will definitely order from the company again. "

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5/5

2023-02-10

Saab emblem arrived on time in great shape.

"Was looking for a Saab hood emblem. Price was fair. Item arrived in a timely fashion."

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