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Verified
1/5

2014-09-30

"Never order from autocardvdgps.com; I placed an order for Valentine's Day Feb 15 2014 for $379. I never received any product, and they took my money. My order number was 005759. When I said that I wanted a refund, they changed the order to "shipped" (on May 2014); and I STILL never got any product.. Please avoid this fraudulent website. "

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Verified
1/5

2014-07-19

"The most expensive paper weight I have ever purchased. What absolute piece of rubbish. Once autocardvdgps get your money they completely ignore any further correspondence. I had the unit installed for 24 hours before i ripped it out. Nothing functions on the head unit a advertised. Unit takes 2 minutes to start up, steering wheel controls seldom work. Selecting iPod songs are a mammoth task with slow scrolling, unit does not come with any maps, dvd player displays a constant screen do play whilst driving even with the engine off. Head units are manufactured by Witson S100, who also take no responsibility for the faulty units. Anyone trying to contact autocardvdgps can email them on ****@****. Good luck."

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Verified
1/5

2013-10-17

"Unfortunately, I too have had a bad experience with this organisation. I paid US$239.00 for a part that I've never received; worse still, I've attempted to contact them but have never obtained a response. I've reported them to the FTC but my complaint has not been acknowledged. It would appear, despite their now obviously fake cover, that they are not a US-based organisation, and display little or no ethical business practises. "

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Verified
1/5

2013-09-11

"BEWARE>>>>>>>>>>>>>
ordered a radio they said, and there site said, would fit my vehicle.
a radio arrived for a completely different radio, I requested money back, which is never done.. I ASKED FOR some MONEY BACK, AND NO RESPONSE.
They finally advised to "sell it in the US for a profit"
yea, right... to who? and what does it fit??? I dont know, and neither do they.
Avoid this company.
Also, ANY post or great REVIEW that is in broken, english is THEM.
after repeated attempts, with automated "we will respond shortly" emails, Ive given up.
Again, if they come through, I will advise and change this review....

Poor customer response, now in paypal dispute.
If they refund money, I will repost.
UPDATE 10 10 13 still no communication from company. paypal still in dispute..... they are crooks.
"

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1/5

2013-08-15

"STAY AWAY!!!! item does not come as described. they sell you a unit stating navigation with no software. absolutely NO SUPPORT.
Never online. they are crooks. i am stuck with a system with navigation that does not work.

BUYER BEWARE.
"

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Verified
5/5

2013-08-10

"ICH BIN SEHR ZUFRIEDEN! PERFEKT VERSAND NACH WIEN! VIELEN DANK!"

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Verified
1/5

2013-07-19

"KEEP AWAY! These are people to avoid. As someone previously said, they are very helpful before you give them your money.
Once they receive your money, you dont even exist to them anymore.
Unusable phone numbers, dodgy feedback videos with everyone quoting the website URL without any hesitation.
They offer carrier services, but is sent by Chinese post office, and extras that do not arrive. The whole website is misleading, and does not reflect the service you receive.
I ordered mine for 7 day delivery, I cancelled after 10 days under the sellers distance rules, they refused.
It took 3 weeks to arrive in the UK.
I paid the import charges and took delivery so I could cancel under their 30 day money back guarantee, (Also refused).
The box was open, bags inside looked used and dirty. I paid to have it bench tested, the unit came on, but not the screen, it beeped and the lights went dim.
This is all it does. I told them, and they told me it was working when they sent it, even though they are in the USA, and the unit arrived from China.
I have lost over £400.00, keep away, they are bad people..!
"

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Verified
1/5

2013-05-28

"FAKE!! I purchase an item from them and I still haven't receive it yet, tried contacting them many times and that fail. At your own risk not worth it."

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Verified
1/5

2013-05-28

"Hi

I'm trying to reach autocardvdgps and its impossible can some one give the correct telephone number the number they have on the web site is not working
"

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Verified
2/5

2013-04-07

"Poor service and very slow to get items ready for shipping, no where as quick as promised on the web site. Missing parts when the item finally arrived. I unfortunately can not recommend this company to others.
regards
"

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Verified
1/5

2013-03-19

"Buyers beware! This place is a joke and a scam. Very helpful before you give them your money. Once they receive your money, you don't even exist to them anymore. Please call their 1-800 number they have on their website. Wait, that's a fake ass number! Check out the feedbacks on their website. Wait, that's also fake ass hell. How can a company have 5 stars rating/feedbacks on their website but when you do a google review on the company, you find nothing but bad and negative reviews and Experience. I never ever write reviews but this time I feel like I have to. They have taken me for $444 and will not respond when I write them. Please do yourself a big favor, save a headache and stay away from this company!"

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Verified
1/5

2013-03-08

"Bad business. I bought this unit for my Audi A4 and they were so positive that it'd work. Brought it to a professional and they said it's not working. I contacted Autocardvdgps and they never responded. I wrote like 5 tickets already. They talked a lot before i purchase but now since I want to return, they don't want to talk to me. I don't know how to get my money back now. This is terrible. I bought it for $459 :(. Can someone help me with this issue or have any suggestions?"

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Verified
1/5

2012-07-06

"Buyer beware!! Quick to take your money and give you answers to assure you it's the right product for you, but once you pay suddenly they are not reachable. Their US phone number ask you to call a different number which is a sex line! This company is a true scam. I have a claim with PayPal now to get my money back. Unless you have money to throw away don't order from these people!"

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Verified
1/5

2012-02-21

"Having issues contacting the people once they received my money. Via pay pal. They will not return emails and all of a sudden the chat line does. It work. Paid extra for expidited shipping via ups. I have yet to get a tracking number... 7 day later no tracking number I will keep all updated on this vendor. Not very happy with them at this moment "

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Verified
1/5

2012-01-05

"I ordered a GPS unit for my car that needed the Fosgate system. On their website it stated that this unit supported this system, it did not state that it needed a module installed. I inquired as to if I could return the unit to have the module installed. They would only give me the details for returning the unit if I would pay $128.00 US for installing the module and the return shipping. I paid the 128.00 and 160.00 to return it to China. It has been almost 3 months and the unit is somewhere in customs in China. I have tried contacting this company to see if they would refund at least the 128.00 or if they would even give me a better price on another system. They will not respond to my emails or their online chat. PLEASE if you are considering ordering anything from this company BEWARE especially if you have to return the product."

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