"My Auto Tool World experience has been fantastic. After looking up several items all of which were clearly discribed and explained I chose the tool I thought would best work. It was half the price of competiters. I ordered and went thru shipping process and that was even reasonable. After all was finished I recieved a tracking numbernand the time it took them to process and fill the order and ship it out I literally expected weeks for delivery however they surprised me and I recieved it 2 days later. What a fantastic experience dealing with the professionals at Auto Tool World. Yes I will be doing lots of business with these folks. Thank you everyone at Auto Tool World for making my customer and myself very very happy. Looking forward to the future business with all of you.
William Lane
The Fast Lane"
"Easy to order, got the product right away. Best price and quality product. Terrific service! Fast delivery too."
"Had a small problem when I ordered this.
I got a QUICK response & was told they would look into the problem.
They gave me a DISCOUNT for the mix up & delivered a GREAT product!"
"We needed to replace one of our jacks and this was the only site that we found the same model. Price was good. We got it in about a week. "
"I purchased an Optimate charger from Auto Tool World, lowest advertised priced, arrived promptly, exactly as advertised. "
"Super smooth transaction, shipping was fast, I will buy from this store again"
"this has far been the worse company I've ever had to deal with in my entire life. I've purchase a part 2 months ago, took forever for them to ship the part because Apparently they didn't have it so they offered 10% back if I waited I said okay. when I finally received the part over a month later Half of the parts was missing. no point of calling because they never pick up the phone. email the person never has any answers about the missing parts, keeps saying they're gonna check on it and no answer. it's been so frustrating to deal with the company. pay more money and just go some where else. no respect for they're customers. believe every word of the bad reviews it will save you time and frustration."
"I have never called the customer support team without ending the conversation with a resolved issue and a smile on my face. From the courtesy to the promptness and the amazing effort that goes into complaints resolution, the team is cool."
"Your website provided all the needed information to make a decision on what to add to my cart. I was looking for a very specific product and was finding it very difficult to get it elsewhere. Thanks for all the detailed product info."
"The team here are very patient and understanding when it comes to attending to the customers’ needs. Right from the point that an order is made till it makes its way to the hands of the owner, you can feel how important you are and that is why I’m not leaving."
"If you want a website that delivers on time and keeps you informed of the delivery tracking till it gets to you, then this is the place for you. I have bought tools a couple of times and there has been no issue with the deliveries, this is why I love them."
"This website offers an excellent customer care service and I still can’t understand how they have been able to maintain that over the years despite the number of shoppers. I enjoy how the team listens and helps shoppers find the best options in the tools and hardware to purchase here."
"Tried contacting this company by phone 4 times about my order. No return call. Now I have to call credit card company to reverse my charges. No email or anything. Don't order from this fly by night outfit!"
"I can purchase all that I need in one place, I have multiple categories to pick from, the prices are the best that I have seen across other platforms. I also enjoy the support that I get after my goods have been delivered. Thanks Guys."
"I needed a very specific tool for my car and these guys had it in stock! "