"I am writing to thank Christine for replacing the output cable that was missing from my external battery pack & the Makita 1420 cordless drill battery, when I opened the box.I had thought that this type of great service had almost
disappeared from Australian business.My franchisor, who made the initial purchase, was most impressed and we will
certainly use and recommend your company in the future. Once again thank you for such a prompt and positive result! Gail"