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Product & services pricing
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Verified
5/5

2004-11-05

"Purchased a LG 16x DVD Burner from AtopOnline
as a first time buyer.

Ordered on a Friday around 5pm, recieved burner on
Monday 11am. The Burner was packaged very well,
with large bubble wrap inside to protect it during shipping. Was ship by UPS.

Pleased with the service, burner works great. Will purchase from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being easy to reach
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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