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Verified
5/5

2012-03-19

"I ordered some parasols for my wedding. The parasols were back ordered and the staff was very good about informing me. I spoke to customer service on the phone and the lady was very friendly and helpful. Great company to buy from."

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Verified
5/5

2011-11-10

"I ordered my wedding favors from them. The order was shipped and I got it in just a few days! Everything was perfect except 3 of the porcelain cranes were broken (out of 51 small, very fragile items). I sent an e-mail and photo of the damage to customer service, and received a very quick reply, apologizing and promising replacement items. It was a very positive experience. I will definitely buy from them again, and would recommend them to anyone."

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Verified
5/5

2004-02-08

"Excellent quality service, items that I gotten are in great condition, fast shipping. Although a little pricey on shipping, but the price is fair. I was happily surprise the color selection they chosed for my Chinese therapy balls case. Also the wall scroll was placed in the box which was good. Though the site was easy to navigate as to each category has the items pictures to what are the items. Also many of the items tend to go on sale. This site is perfect for anybody looking for gifts. Gift-wrapping is available which I didn't go for.

Highly Recommended!
"

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Overall web site
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Verified
5/5

2003-11-18

"Excellent! Great price, phenomenal products - arrived better than expected, beyond my expectations! I absolutely LOVED these silk fortune cookie placecard holders! Bigger than most sold online and in a more variety of colors too.
Shipping time is pretty darn good too! Got it fast!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-14

"I have purchased from this seller twice in the past 3 months, with total satisfaction with the products, pricing and service. Excellent follow-up contact on orders and shipping.
Quality of items are as promised.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site