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5/5

2021-08-28

Great product, fast shipping

"The product came the very next day and is rock solid. Thank you!"

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5/5

2021-08-25

Provided Excellent Customer Service and Went the Extra Mile To Assist with My Issue

"The half-moon I purchased is good quality solid gear and arrived with a high grade cable. The equipment performs flawlessly.

I am very pleased with this company. I received excellent customer service. They went the extra mile to help resolve my issue I was having, even though the problem was with an item I purchased from a different company. I initial believed there was an issue with the switching device, but later found through their technical support that the problem was with my new Neo Ventilator II Internal Switch Mode Settings.

I purchased my Neo Ventilator II for my Hammond C3 from a different company and incorrectly assumed that the Ventilator II was purchased new and set with factory settings. I wasn't aware that someone modified the internal Switch Modes settings on the Ventilator, as described in the Ventilator II Manual on page 28. The Vent was set to mode 3 instead of the default Mode 1 (122 Style). Once I made the quick change, I was elated to hear the immediate satisfying results.

Thanks to the fine technical knowledge of the half-moon technician via Ashby Solutions, I was able to make the change in less than 10 sec. Thanks! You made my day!
"

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1/5

2019-10-02

Not impressed

"This was a gift and its way over priced. This thing should not be more than $50 at the most. I was on stage with Barry Goudreau at the Woodstock festival in Yarmouth Cape Cod playing Foreplay/Longtime and it failed on my Nord Elctro 4 (it was'nt a month old) $100 and it failed=Garbage. I can make this better and for under $50. Fail. "

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5/5

2017-08-04

Excellent Products

"I am an end user and Hammond Organ Co artist. I have used these switches for several year without any issues. They are bullet proof and very affordable. I have used them when I had a C2 Nord and now use them on all my Hammonds. (SK1, SK1-73, SK1-88, SK2, XK5, A3 Heritage and both Leslie 3300s) Bruce knows what he's doing and his product is outstanding!!"

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5/5

2013-08-14

"AS is a terrific little online seller for musicians, IMO. For months, I had failed to find any sound clips online for a keyboard pedal I was thinking of purchasing. Even the manufacturer essentially told me they didn't have the time! I called AS and Bruce dropped everything and, over the phone, played me what I needed to hear. I bought the pedal.
A couple of weeks after receiving the pedal, I decided that it just didn't operate the way I needed it to with my band. I asked Bruce if I could return it and he said yes, instructing me carefully on how to pack/ship it back, and advising me on how my refund might be affected by the unit's used condition. All went well, and I got my refund.
Couldn't be more pleased with how Ashby Solutions dealt with me and my specific need/case! I have purchased other items from them and think they are among the very best online sellers I have used.
"

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5/5

2013-01-02

"Bought the Ventilator from Bruce Wahler as he's the most knowledgable as anyone I could find in the industry on the unit. Always professional and business-like, but with a personal touch to let you know he really wants you to be happy with your purchase. Great prices and delivery too. Thanks Bruce. "

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Verified
5/5

2012-12-31

"Bruce was spot on at recognizing the problem I was experiencing and offered used parts at a reasonable price with fast shipping. He even offered the expert procedure on how to perform the repair myself. This kind of customer service deserves the best praise available. The most favorable experience I've had in years. "

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Verified
5/5

2012-11-24

"I purchased a Half-Moon Switch Cable Assembly, to control my Neo Ventilator w/12-foot cable. From beginning to end a Five-Star Experience. Left a message of inquiry, Bruce promptly responded, returning my call, answering my questions, took my Order and shipped my 'switch'. I am totally happy with my product. Is EXACTLY what I wanted. I will say, the Customer Service provided by Ashby Solutions was direct, courteous, helpful and, an overall pleasant experience. I recommend AshbySolutions.com and their products! J.P.Kruhaj"

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Verified
5/5

2012-11-24

"I purchased an FC7X-II Foot Pedal Adapter from Ashby Solutions, and I found the product, Bruce's service, and my overall experience all to be top notch. I would definitely buy from Ashby Solutions again."

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Verified
5/5

2012-11-24

"AshbySolutions.com made a fantastic product! Great build quality, awesome array of options and a clever solution for something the manufacturer of my keyboard never thought to offer. Cheers to my man Bruce who hooked me up!"

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Verified
5/5

2012-09-03

"i had a great experience! i ordered a piece of MIDI gear then it showed up just a couple days later (ahead of schedule) to a remote PO Box on the other side of the continent."

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Verified
5/5

2012-05-15

"Bruce Wahler was great. He was very prompt in responding once the order was placed and even after when I had a few questions about what I had purchased. I would definitely recommend Ashby Solutions for anything they sell."

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Verified
5/5

2012-02-19

"Bruce Wahler is a gentleman. He provided me with exemplary service, and took great trouble to advise me on the product I purchased, a Midi Solutions Event Processor Plus. Bruce is above all extremely knowledgeable about the products and services he offers, with a deep understanding of musicians requirements, and this together with total honesty makes for an on-line business that can't be beaten, and is rarely matched these days. Can't give more than 5 stars but I would if I could."

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Verified
5/5

2012-02-11

"Wondful experience. Got a Neo Ventillator and some switches from Bruce. He let me drive to his location, try out the device, and sent me on my way with a smile. He does know his stuff. Would definitely do business with him again."

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Verified
5/5

2012-02-06

"Bruce has an excellent reputation for his service and knowledge. When I wanted a Ventilator, he was the obviously choice. He answered the phone himself and walked me through exactly what I needed to order. I can't recommend him enough."

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