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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.85/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-09-02

Brand Love

"I have been so happy with everything we have purchased from Article. After several bad experiences with West Elm, I went out looking for a brand with similar style and the Article experience has far surpassed my expectations. We purchased a sideboard and ended up exchanging it for a different one and that whole process was quick. Customer service has been great every time. Also, we love every piece of furniture we have purchased."

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Verified
5/5

2022-08-18

Everything was great

"Delivery was prompt and perfect. They called a bit before they arrived. Let me know when they were here and brought it right up to us. Everything what’s great!"

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Verified
5/5

2022-07-20

Attire is AMAZING

"This was my first experience ordering from Attire. At first I was impressed by how easy it was to order on line, and the quick delivery date. When my couch arrived (on time!) I was blown away by the quality of the couch and the two men who set it up were incredible. I just LOVE my couch and will be ordering more from them in the near future. Thank you Attire - you rock."

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Verified
5/5

2022-07-19

Incredible Customer Service

"I can't say enough about how great this company is. We've purchased several products from them and their customer service has been consistently excellent. When supply chain issues became a problem, they made the best of a tough and stressful situation. It would have been easier for throw up their hands and say "thems the breaks!" but instead they went above and beyond to make something right that was very likely out of their control. Integrity and quality go such a long way in this world. Will always recommend Article for both. "

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Verified
5/5

2022-06-27

Excellent Experience from start to finish!

"Everything arrived in the window promised at purchase. Delivery was great and the pieces are just fantastic! So glad I chose Article."

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Verified
5/5

2022-06-23

Great experience

"Great products. Happy with purchase"

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Verified
5/5

2022-06-22

The BEST!

"Highly recommend Article. Their website is super easy to navigate, and their customer service team is great - they communicated well every step of the way. The delivery team was great as well, friendly and helpful - the entire delivery process was smooth and seamless. The quality of their products is great and the price can't be beat. Beyond impressed, love them!"

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Verified
5/5

2022-06-09

Elegant and well-designed furniture

"I've purchased a living room set and bedroom frame and love each piece. This is a rare company I've come to trust for my online purchases as the products exceed my expectations. The delivery was sooner than later and the delivery crew was professional and courteous. "

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Verified
5/5

2022-06-02

Amazing experience from ordering to delivery

"I have coveted this couch for four years but it was a little too expensive for me as a teacher and single mama and so, I had to continue to admire it from afar...until two weeks ago. I ordered the couch and it was delivered within days. The delivery experience was great and assembly was simple. The quality is exceptional. The color is gorgeous and was everything it promised to be online. The material is soft, the pillow cushy. It is perfection. I am totally in love with what to me, is an investment piece that I will have for many years to come. I would highly recommend Article for their service and their products. "

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Verified
5/5

2022-05-23

Great shopping and delivery experience!

"My first shopping experience with Article. I ordered two night stands. They are beautiful and match other solid walnut pieces in the bedroom. The drawers are soft close and that's nice. Customer service was outstanding - smooth scheduling for delivery, and quick response when I had to change the delivery. Driver called me with a very happy voice and that made my day. Thanks for a great shopping experience!""

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Verified
5/5

2022-05-09

Exceptional quality, design and service

"We have become evangelists for the Article brand and for the always thoughtful and effective customer service on offer. "

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Verified
5/5

2022-05-07

Great quality and style

"Article furniture provides our clients consistent quality in their products and style. Having a great customer service to rely on is a wonderful asset to my business."

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Verified
5/5

2022-03-10

Best online furniture

"Great quality and reasonable prices! We love our articles pieces and plan to keep them for many years to come! "

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Verified
1/5

2022-02-21

NEVER BUY FROM ARTICLE!!

"The one star is because it would not let me pick 0. Never ever buy from these guys! They have the worst customer service I have ever come across. Of the four pieces of furniture I ordered, I never received three. And, now after having canceled the order for them, I am not sure if I will ever get my money back given the circuitous communication system that they have. Dealing with Article has been like having my teeth pulled out. And, if you believe me, I hope for your own good, that you steer clear of this website and its products. Not worth it!

"

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Rep reply posted 2022-02-24
A rep from Article, Article, has responded:

“Hello Sai,

Thank you for taking the time to review your order. We sincerely apologize that your delivery experience did not meet the high expectations we aim to achieve every day. We’re working towards improving the delivery experience for all our customers by expanding our in-house delivery locations. In the meantime, we use third-party carriers to service the areas we’ve yet to establish our own locations.

We process refunds due to cancelled orders once the items arrive back at our warehouse, but we’re happy to see that our Customer Care team was able to expedite this process and you were issued a full refund on February 22, 2022. Please note this can take anywhere from five to seven business days for your financial institution to process.

Once again, we’re truly sorry about this. If you have any further questions, please email us at service@article.com as we’d be more than happy to assist in any way we can.

Best,

Brandon
Article


Verified
5/5

2022-02-15

Best online furniture experience

"Article is the real deal. Great service, professional delivery and beautiful furniture. Ordered the Nero bed and Love the design, quality, ease of delivery and quick to assemble."

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