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Product & services pricing
8.60/10
Chance of future purchase:
9.73/10
Shipping & packaging:
9.46/10
Customer service:
9.80/10
Return/Replacement policy:
9.63/10
Featured Review



5/5
2019-01-16

Very pleased, no regrets

"I ordered 5 pieces of furniture on Article for my new place and was a little concerned if I would have hit or miss experience - every single piece was well packed, easy to assemble, and feels of quality. Yes, it's a little more than other furniture companies, but after shopping with West Elm and CB, I don't think I'll be going back to them. Great customer service, too (special thanks to Alexandra!)"

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5/5
2019-01-16

Love the Nova and Fantastic Customer Service

""Our couch arrived in the timeframe that Article provided; however, four legs were missing so we couldn’t assemble it right away. A quick call to Article with a short explanation and they located some spares and shipped them express so we would be waiting as short as possible for our new couch. After that they gave us some store credit for our troubles!""

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5/5
2019-01-16

High-quality furniture and excellent customer service

"We ordered the Seno dining table and Zola chairs and could not be happier with the quality. We received the items very quickly and all were in perfect condition. Customer service was great, and ensured that we were happy with our purchase. We will definitely order from them again!"

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5/5
2019-01-16

Belez Yuma Terracotta

""Everything was straight forward and the couple of times I called in, people were very knowledgeable and helpful. I appreciated the swatches too."

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5/5
2019-01-16

Excellent furniture, excellent service!

"I recently purchased the Article Mod Armchair and I could not be more pleased! It is beautiful, looks just as nice as it did online. It is high quality and very comfortable. Delivery was quick- I received it only a few days after ordering. The delivery team was very easy to work with and let me know when they were 10 min away. I could have gotten a smaller window than what was originally given if I had called that morning. This was not necessary as I had them leave the chair with the front desk of my apartment building, but I really appreciated that! Most furniture companies give you a large window and rarely make it on time. Thank you Article! I will be purchasing from you again!"


5/5
2019-01-16

Sven loveseat

"I ordered the Sven loveseat in Tuscan Taupe, which was a special order. Customer service was very prompt and helpful. The loveseat is gorgeous. I looked everywhere for this style, size and color and was so excited that I could buy it from Article at a reasonable price."

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5/5
2019-01-16

Great table

"The delivery was fast and seamless. The table is beautiful and we love it. And it took 5 minutes to put together - so easy. It's so rare that you order something from the internet sight unseen and it meets all of your expectations. The quality of the table is excellent."


5/5
2019-01-16

Modern furniture and a better experience

"We really love ordering from article because we know that our pieces are going to look good and they will last a long time. We also love the delivery being so quick and inexpensive. My favorite thing about shopping at article is not having to deal with the pressure of salespeople when browsing. But even though it’s an online company, the one time we did have a need to cancel an order, we still had the quick and thorough attention from a real person in customer care within hours of contact. We love making article a part of our home and will continue to add pieces to our collection over time!"

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5/5
2019-01-16

Easy, concise, excellent quality

"The chairs and rug I ordered from Article took a while to get here (Christmas time!) but I wasn't in a hurry so it didn't matter. The quality of the items is exactly what I wanted and the delivery was very well communicated and fully transparent. Highly recommend."

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5/5
2019-01-16

Easy. Fast. Quality.

"I have been on the search for the right bed for years and finally found it in the Culla Spindle bed. It was drlivered a little over a week after ordering. It was SUPER easy to put together. I love the color, quality, and design and feel the price was good. I bought the bed two days before a free shipping sale, so I called and Article refunded the shipping without question. I will order from them again."

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5/5
2019-01-15

Beautiful chair, excellent service

"I recently purchased the Sven chair in the shadow gray velvet. Was gorgeous when it arrived, beautifully packed. Unfortunately was much too big for the space I wanted it for. Very sadly I decided I had to return it. Article was amazing at responding and scheduling the return with no questions asked. Already own barstools from article and have recently ordered a rug. Love the quality of their products and am definitely going to continue to purchase from them!"

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5/5
2019-01-15

Article. Love

"I’ve ordered several pieces from Article. They are very stylish and well made. I ordered the dark blue velvet couch and then had to order a chair to match. Great quality and very comfortable."

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5/5
2019-01-15

Beautiful nightstand with even better service

"Good communication - I ordered two items, with one having a long wait time. I mentioned my concern with waiting so long and Article’s customer service split the shipments so that I could get my nightstand promptly. Much appreciated!"

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5/5
2019-01-15

Excellence all around!

"Article has excellent customer service from delivery to post-delivery. Our new couch is stylish, quality materials and super comfy. It's tough ordering furniture without seeing it in person, so I was worried, but we trusted the other reviews and the many Instagram photos of the couch in actual houses and determined this was the right choice. So glad we did!"

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5/5
2019-01-15

The most satisfied customer

"I purchased the fabric sven sectional along with two coffee tables (one marble and the other wooden). These pieces are gorgeous, high quality mid century modern furniture that are truly timeless. This is the company to check out if you're looking to redesign a room with a clean, classy look. Can't sing their praises enough. Get one of their couches!"

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